Kutumbaya Resort

Very clean rooms. Great customer service. Owner and staff were very helpful. Restaurant food was also good. Worth the money.

Highly recommend this accommodation. Friendly family, great restaurant, nice dorms, swimming pool, and met some good people. The food is better here than other restaurants nearby. You can rent a bicycle or a tuk tuk driver and guide to take you around the temples. They also have board games and beer.

Not bad for the price during these days.
Clean rooms and environment.
Rooms are fairly big and enough for a small family.
But We are not happy with the experience. Friendly staff but TV was not working and staff is helpless as they do not have spares to replace. Ultimately we had to suffer. No wifi password was not given.
Lot of mosquitoes. We were restricted to rooms due to hundreds of mosquitoes.
Small parking space.
Mini bar is available, prices are fair.

Not friendly manager.pool is full of clorine. Eyes are burning inside the pool.
Mosqitos every where. Not satisfied with the service at all. Not worthy for money. Don get attract to the photos.its not nice at all

Food is awesome. Got the real kick of the spices.
Small spaced, but conveniently managed it. Small pool, daily treated.

I was 3 nights with my family and its amazing place. Also chef Samantha's food delicious

Nice place to stay. The room we’ve got was clean and the food was tasty. Swimming pool was excellent. There was a nice baby pool too. The staff was friendly and the owner was constantly getting touch with us during our stay. All in all the place can be highly recommended for short term stay.

We had a very relaxing stay at Kutumbaya resort. Room was very clean and all the facilities were there
with delicious food. Great and friendly service. Manager was very kind and helpful.

One of the best places and convenient to visit all places around. Delicious food, great customer service, clean and comfortable rooms.

Excellent service, superb food and homely environment. Can recommend for families with kids as well as for anyone who wants to relax. Convenient location and calm neighborhood. Wish to visit again in my next visit to Anuradhapura. Thank you Ranga Somaweera for warm hospitality.

Very clean and nice location, helpful staff, and good foods. And also good management. Special thanks for owner and manager, witch they help us for a happy journey.

They provided rice cooker to prepare milk rice. 10 min to Ruwanwelisaya. Rooms are clean and reasonable price.

Although the place was very clean and food served was also tasty, the staff is very unprofessional. Especially the cleaning staff is very rude. Also double check for the facilities which they promise they would give. This is because although they promise many things, when it comes to the real facilities, most of it does not work. And the staff is not supportive at that point and is very unprofessional. But the hotel manager is very understanding and customer friendly.the cleaning lady wanted us to keep the room key and go to fix the tv since it was not working. However even at the time we returned, it was not fixed. She was demanding us to change while she was at the room fixing the tv so she is very unprofessional and very rude.check a million times if you are staying especially with a baby.

Reply to the hotel's comment:
To start with if the hotel mgt.had adopted good practices of checking the promised facilities before the guests checked in, the hotel itself could have sorted that there was a technical issue with the TV and rectified it prior to the arrival of the guests or could have even given another two rooms. Any star class hotel would do this checking as it how they have achieved their stars in the industry, by adopting the required good practices. Moreover, since we were travelling with a baby, we have given more than three calls prior to the arrival of the hotel premises at which if the mgt.really cared, could have checked it. So future guests plz be aware bfr checkingin.
I wonder how ethical and professional it is in claiming of physical damage after the guest has gone out of premises after giving the keys (after 09 days after checking out) where despite the hotel had the opportunity to check for any damages being made which is the normal procedure, the hotel did not check anything before the check-out.

Also, false claims of using filthy language to a staff member where the particular staff member with very unethical behaviour which i have mentioned in the main comment above, was there even on the 2nd day at which the hotel mgt could have easily sorted by questioning when we were at the premises also shows the professional behaviour of the hotel management as well.

Since the driver's room issue is not something to do with the Kutumbaya, we did not make that comment. However since the hotel itself wants to make it public, let me also inform that the promised driver's room even did not have a fan where the temperature during the stay was about 34C where any human being after 06 hours plus drive (from Colombo to A'Pura) cannot stay in an enclosed room with no fan or AC in it. Although our driver stayed at that particular place only for about one hour during which no attempt was made to rectify the issue, we paid Kutumbaya, the charge for one day where they were unable to issue the receipt for that payment until today 23.01.2022 (09 days have elapsed). Moreover, we did not ask for a driver's room in another hotel, but we wanted a room in Kutumbaya itself but unfortunately they said that they do not have driver's room facilities nor we could not book one more room for the driver and another relative of us as the hotel was fully booked at the time we made the reservation and that is the very reasons the hotel management promised to offer a suitable accommodation for the driver and the other relative. Due to this issue with the driver's room, we had to go in search of a room for the driver spending our time and money since it about the driver whom we gave more attention on since its him who will take care of the lives of the entire group when travelling and since this issue was out the Kutumbaya's premises, we did not complain at the initial commenting as the review is only about the hotel premises.

So thank you very much, the management team of Kutumbaya for giving us an opportunity to signal the future guests that if they are coming with a driver, to check even for the driver's room since the hotel does not take the responsibility of it even though when we make the booking they promise to do so.

A nice place to stay. Nice and clean room. It's in the town not far from Anuradhapura sites.

Good rooms also nice breakfast, should improve parking area and parking management also improve room corridor and stairs.

A very good place although appeared as a house from the front rooms are in very good condition with all the facilities wifi dialog TV Ac hair dryer and tea making. Rooms are very clean and it comes at a good price. Recommend to stay at Kutumbaya Resort.

Value on money. Clean place. Delicious foods. Friendly service. We r a family accommodated. Highly recommended. Tks.

Situated in middle of Anuradhapura town couple of kilometers away from Jaya Sri Maha bodhi. Clean and very comfortable rooms with a large bathroom for reasonable cost. Rooms have air conditioning, tea making facility, hot water and bath amenities. Family room with two large beds and two bunk beds available which children will surely love to be. Enjoyed the stay there.