Aloft Grand Hotel & Restaurant

Had an amazing experience at this restaurant and cafe by the mountainside. The breathtaking view combined with the delicious food made my visit truly memorable. The staff was attentive and the atmosphere was delightful. Highly recommended for anyone looking for a perfect blend of scenery and great cuisine!

When we booking they told us that they can give one ac room and one non ac room. But when arrived both were non ac. Door of the bathroom was a very clear transparent door. When someone moves inside the room he can see the toilet area without any effort.we asked for a curtain. They told that they can give.but at night also we asked about it.they asked us to wait for a moment. But they didn't do. Rooms are dusty.slow water flows in bathroom.

Very peaceful environment with Nature beauty around beey clean swimming pool relaxing best place to go to swimming in Ella and take away food availablu Bufe and Holiday stay good with feiends family or warm place for newly married couples Dr Miditha

Ravi and the team at Aloft Grand were absolutely amazing for our stay in Ella. We arrived very late, and they were there waiting to check us into all our rooms and made sure all our needs were met. Also I highly recommend the Sri Lankan breakfast in the morning, it was so delicious and the best way to start our day! Please visit this lovely establishment if you get the chance!

Just to check out this hotel we booked for a one day. The hotel was very poorly maintained. The swimming pool water was not clean and for many families on April 15 2023 after 11pm there was no water. The issue was not rectified till next morning and we had to go for another location for our morning toilet needs. Apart from that the rooms are very smelly (probably they have messed up the toilet pit tubes) The morning we checked out we couldn't have our breakfast as the smell was that bad and the water pressure was very low too.

However, the officer in charge tried his best to resolve these issues including a formal apology as well. But truly disappointed about their hotel experience as it ruined our holiday.

Please think a lot before you book here.

Easy access from the main road. Car park available but access is not very easy. Clean rooms. But less ventilation in family rooms. Cottages are better. Comparatively better place for a short stay.

I Recommended This Hotel. Best One The food is very good and it is very tasty and clean I think it's the best place to stay cheap and comfortable

There's nice veiw and also have very comfortable rooms to stay. The service is excellent and they helped and traet us greatfull. We can travel every iconic places easily in ella because the hotel situated in between the town. I think the decision that I take stay in aloft grand is better.
Yep it's good

Sehr freundliches und professionelles Personal. Gehe öfter zum arbeiten & trinken hin und kann es absolut empfehlen!:)

Few days ago I went to lunch with family. The atmosphere of the restaurant was excellent, the waiting time was pleasant and the attention was incredible. We really recommend the restaurant, because the taste of the food is incredible and the atmosphere and attention from the staff is amazing.

Overall, it was a good experience, and I would go again.

Had a great stay at Aloft Grand Ella. The weather was perfect and the staff was extremely friendly, making us feel like we were at home. The food was delicious and the hotel's location near the beautiful mountains was a plus. Don't miss out on the wonderful pool either! Highly recommend this hotel.

The room and the view from it was really beautiful. Though cupboards were little bit dusty it wasn’t a problem because we didn’t use them at all.
Service was okay and the Meals were delicious.
Location was beautiful and they had a pool.
It’s great place if you are finding a quiet relaxing place.

The hotel is comfortable place to stay in ella. The veiw is awesome and also food is yummy. Rooms are excellent and well settled. They have great service and we can visit every iconic places easy in ella because it located near to the ella town. It's low budget
Excellent

Very disappointed about meals. If you want to have lunch in there with 10 or more persons, please order before breakfast on same day.
They provided overcooked rice when they were late to serve foods. They don’t know how to handle such a big crowd as above 10 persons. It took 1 and half hour to serve lunch.

Everything was great at this Aloft Grand Hotel & Restaurant. Beautiful Room's, Great Ambiance. Amazing staff that is friendly and makes customers feel welcome

Definitely a must do if you are looking for a good time.

No stars.worst experience i have had in terms of dining.no responsibility in providing food on time.only a part of our group were given food but that also in very small portions. Half of our group were neglected when providing food.do not recommend at all.

Loved the hotel, stayed with my entire family and we had the best time. The best staff and really good accomodation and food for the family. Next time we come to Ella we will for sure be staying here again.

We spent one day there; the rooms are nice, the views from the windows are nice, and the room service is excellent. The cottage has no WiFi, and the TV connection is broken. Parking is readily available, although it is challenging to exit your car. We requested two orders of chicken fried rice, but they were too salty. We complained it and return the rice to hotel. The hotel manager made a poor impression when we went to pay the bill because he refused to accept responsibility or offer an apology.

We spent one day at the hotel. The rooms and views from the windows are lovely, and the room service is excellent. The cottage has no WiFi connection, and the TV connection is not operational. There is parking available, but it is difficult to exit. We ordered two orders of overly salty chicken fried rice. We complained about the fried rice, which we didn't like, and they took it back. The hotel manager refused to accept or apologize for their error when we arrived to pay the bill.

We stayed in the hotel for one day. The rooms and window views are nice, and the room service is excellent. There is no WiFi connection to the cottage, and the TV connection is not working. Parking is available, but it is difficult to get out of the parking. We ordered two orders of chicken fried rice, which were too salty. We complained about the fried rice, which we rejected, and we returned it to hotel. When we arrived to pay the bill, the hotel manager did not accept or apologize for their error.