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Zion View Ella Green Retreat

Address Waterfall Rd, Ella, Sri Lanka
Phone +94 77 381 0313
Website www.zionviewella.com
Categories Hotel, Bed and Breakfast, Guest House, Resort, Restaurant
Rating 4.7 27 reviews
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Zion View Ella Green Retreat reviews

27
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Anna
25 May 2022 12:57

Wonderful place to stay in Ella. The staff was super friendly, the food extremely delicious, they offered yoga lessons with a stunning view (the whole hotel is located on the ridge with a great view), the pool was awesome and the rooms very clean. All in all, we enjoyed staying there so much, especially because of the great service!

Julian
18 May 2022 9:15

The only place to stay in Ella. In the context of Ella it’s a five star review.

We were staying elsewhere and the place just wasn’t for us. My girlfriend had already spotted Zion’s daily yoga sign - great marketing and Zion was imprinted in our minds when we were looking for a new hotel.

Thimira is an exceptional front of house operative. So impressed by him. If I had a hotel I’d want him to run my front of house. Informative, passionate, helpful, enthusiastic, goes the extra mile. All those CV buzzwords - Thimira has it.

That being said, it’s the same for every meme we of staff at Zion. Not one single thing to fault. Tipped them well. I saw they singing happy birthday and presenting a cake to one gent; and the owner offered me aloe Vera for my British sunburn.

Zion did really well on 2/3 of our hotel staples. Pool and A/C.

The WiFi, however, was not up to scratch. I think this was just our room though. We were in a building external to the main complex. We had our own router so I thought it would be better, not worse. I was wrong. It’s not the end of the world as their main hotel wifi - of which there are lots dotted around 1,2,3,4 and even by the pool - worked really well. Just not from our room. Needs fixing.

The hotel on a whole is comfortable and luxurious-ish. They have thought of almost everything. Even dotting water around the place so people have free drinking water. A small kindness that encourages sustainability and leaves you feeling happy.

Breakfast is tremendous. The best hoppers served by the best staff.

This really would be a great place to stay if the wifi, lighting, and bedding was better.

The pillows were pretty rubbish to be honest, the bedding wasn’t very nice, and the lighting wasn’t enough after sunset. They’re small things, but build up on you.

Would definitely stay again

Mathias
28 April 2022 6:50

The location of the hotel is amazing with a beautiful swimming pool overlooking Ella rock. However our staying was not exactly perfect. We stayed for a total of 3nights and on the last night they moved us to another room, which by itself I find starnge, but frankly I didn't mind. The problem is that both rooms were very noisy and especially the second as it was just in front of the generator, which made sleeping challenging. Moreover the rooms are very small and basic.
The staff is very helpful and kind and they definitely are a plus to the hotel.
The price is okay for Ella and the location but is not a cheap hotel.

Daniel
26 April 2022 16:02

Had a perfect stay at Zion View. The staff is super helpful and friendly, the location is great (amazing view and just a two minute walk from town), the breakfast is amazing (try their hoppers), and the rooms have hammocks outside where you can wake up to the sunrise over Ella Rock. One of the best places we’ve ever stayed. Thank you!

Kornelijus
11 April 2022 8:54

Hotel with incredible views from the rooms and restaurant terrace. Very attentive and helpful staff. Booked the room directly with the hotel, got better price, had to leave earlier and the hotel was flexible to let us go without cancellation fee.

Jb Bourgeois
31 March 2022 21:35

The rooms are really beautiful and every rooms of the hotel is open on one of ella’s best view.
They all come with there own balcony with hamacs, a clean bathroom/shower and a perfect room service.
The staff is full of great regards and kindness.
The breakfast is a big buffet made of Sri Lankan and Continental food.

As a cherry on the cake add to this paradise a pool, a massage place and a yoga space.
Also give a try at the restaurant, it’s delicious.

Katrina
25 March 2022 6:35

From the moment we arrived until we left we were so well looked after. All the staff are incredible, knowing just what you need before you do! Without doubt the service is that of a five star hotel and always with a smile. The hotel itself is spotlessly clean, very comfortable and with the most incredible views of Ella Gap. The food is amazing, even the wine is great which was a lovely treat in Sri Lanka! We have been travelling around the whole country and without a doubt this is the best place we’ve stayed so far. Highly recommend.

Lorine
14 March 2022 3:09

We had the best stay at Zion View Ella! The place is spotless and the view and vibe are amazing. Everything is taken care of in Zion View. There are so many great employees who are working hard and really made our stay unforgettable. Their service is the best and they were very warm and welcoming. We travelled with a 1 and a 3 year old and we would definitely recommend this place for families!

Peter
02 March 2022 8:42

Amazing place to stay. Very clean, spacious room, nice bathroom, great view. Offers spa, pool and morning joga. Staff is ultra-super nice and friendly. Breakfast very tasty.
Zion offers laundry service, trip advices or free umbrela rental.
Its 5-10min leisure walk uphill from Ella main street with restaurants/bars (or less than 200 rupees by tuktuk).

Louise
27 January 2022 23:58

Lovely hotel with great staff. Close to the centre (10min walk) but far enough for a peaceful stay and great views. Best of both worlds!

Joel
07 January 2022 1:10

A beautiful place to stay with an exceptional view overlooking the Ella gap. The staff were incredibly helpful and couldn't do enough for you

Debbie
07 April 2020 13:27

Best place to stay in Ella. View from rooms, restaurant, and yoga class of lush mountains. Great service and food. Quick walk to downtown shops and restaurants 5 minutes. Highly recommend!

Thilini
23 March 2020 3:34

I’ve stayed here before and had an extremely good experience. I called again to inquire for room availability because the website seems to be down.the person who answered the phone YELLED at me about his inability to help over the phone and insisted on me booking it via their website. He didn’t seem to understand that their website was down and I am quite eager to speak to a manager about his disgusting code of conduct over the phone. Surely, you’ve trained your staff to be polite to your customers? Or is this your usual way of speaking to customers? Absolutely rude and demeaning. So disappointing.

Zenara
22 March 2020 19:18

I had a very comfortable stay here with excellent views, service from staff & beautiful pool & great food. The owner is a very nice man too.

Tahira
14 March 2020 1:54

Super nice hotel with amazing view and staff, rice daily yoga class with experienced teacher.great shalla great place

Katarzyna
12 February 2020 10:40

We are four Poles. We spent 2 nights in this hotel. We are happy to stay at your hotel. Hotel with a very high standard. Clean rooms, very nice service. The gentlemen from the reception were very helpful and polite. Great pool with a beautiful view of the mountains. We recommend that you take advantage of the Ayurveda massage at the hotel spa. Greet the lady who gave me a massage, she's great. We highly recommend this hotel. Greetings from the receptionist. Very thank you for everything

Lujain
07 February 2020 2:36

The view here is simply breath taking. We booked a room for 4 people here and the best thing about it was the balcony with the hammock and swing on the view of Mountains in Ella. The room was spacious, had 1 double bed, 1 single bed and a bunk bed. The shower had a glass door which was slightly inconvenient. The room was clean and the beds were comfy. We had to go down lots of stairs to reach the reception area and then again some more stairs to get to our room which is problematic for people with a bad knee (they had no elevators) The pool view is also one of the best things about this place. The breakfast was good and it was quickly served. The hotel is located on top of a mountain and you reach it via a narrow road that you either climb or take a tuk tuk, as cars won't fit there. However the hotel provides a mini van when you check in and check out. The staff of the reception were friendly and nice, other staff around the room area seemed a bit more shy. There are two dogs outside the hotel that are so cute and made our stay much nicer. The decoration of the hotel was also nice. Overall the view of this hotel is what makes it worth it!

Chloe
03 February 2020 15:18

What a lovely hotel! Beautiful views, spacious clean rooms and most importantly wonderful staff. Everyone was so friendly and helpful with advice and made our daughters first birthday very special! Fantastic facilities for babies - comfortable proper cot, high chair, car seat and fun play area. Thank you

Byron
23 January 2020 8:49

Nice hotel with an amazing view. Staff was kind and helpful. Traditional Sri Lankan curry dinner was delicious and well worth ordering in advance (due to extra preparation time). They even had a small play area for kids, which was an unexpected treat. The only con was that the meshed windows for open air flow made the rain a bit too noisy at night.

Marshall
18 January 2020 19:52

+Great, warm service.
+Incredible views.
+Really good food, especially the curries.
+Lots of nice hikes nearby in the hills
-Pool area was not well organised, you couldnt sit near the pool.
-Ella is not a charming town, a bit over-run by tourists

As of Dec 2019, due to landlsides, there were some off-limits areas of the grounds and some works in progress.

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