Fairfirst Insurance Ltd Corporate Head Office

There is no secret, no one should do business with them. Look at the negative reviews that have fallen. There is no support in any way. When I call, they say they will take it later, but they don't take it until we call. Shit.

I've recently had the misfortune of dealing with FairFirst after a motorcycle accident, and let me tell you, it has been an absolute nightmare from start to finish. I wouldn't wish this insurance company on my worst enemy.

Firstly, their claims process is a joke. Despite providing all the necessary documentation promptly, I've been left waiting for 18 agonizing days without any sign of a resolution from UnfairFirst. It's like they have no regard for the fact that people rely on insurance to get their lives back on track after an accident.

To make matters worse, attempting to contact UnfairFirst has been an exercise in futility. Their customer service is non-existent; they don't answer phone calls, respond to emails, or acknowledge any attempt at communication. It's as if they're hiding from their responsibilities and avoiding their customers on purpose.

I understand that accidents happen, but the way FairFirst has handled my case is utterly reprehensible. Their lack of empathy and efficiency is appalling, and I wouldn't recommend UnfairFirst to my worst enemy.

Save yourself the trouble and steer clear of UnfairFirst—they're not worth the headache or frustration. It's clear they prioritize profit over their customers' well-being, and that's a disgrace in the insurance industry. #NeverAgain #UnfairFirst #WorstInsuranceEver

Fairfirst is by far the WORST Insurance provider.

If your company is planning to get Fairfirst for their corporate package please think twice and NOT GET ANY INSURANCE AT ALL. Do not even get personal insurance.

1) They never respond to claim statuses
2) They do not have an updated method to submit claims (it's mostly through outdated systems)
3) They take extremely long. We submitted in Feb received claim in the 1st week of June

I waited for months to write this review.
I am sure the employees at Fairfirst are trying their best but the company is worst.

I have extremely bad stories about their travel insurance too.
I hope you never have to use Fairfirst.

A very friendly workforce in a fun workplace with outstanding work experience. It's really easy to work with fellow employees. Staff members can even contact the CEO at any time to continue uninterrupted service. We must thank the management for creating such an environment for us to continue serving the customers.

Worst Insurance company by a mile! Absolutely non-existent customer service. Agents do not answer or return calls. Customers are left waiting for days without any feedback to requests. DO NOT RECOMMEND!

දැකපු ජරාම කම්පැනියක් මිනිස්සු ජොලියට ඉන්ශුවරන්ස් දාන්නෑනෙ මනුස්සයෙක්ට හදිස්සියකට, hospital admit වෙලා පස්සෙ බොරු හේතු කියල සල්ලි නොගෙව ඉන්න මොකටද ඔය වගේ කම්පැනි call, hospital bills හැමදේම තියෙනව මම මේක fb page වල ශෙයා කරනව මිනිස්සුන්ට කම්පැනියෙ ඇත්ත තත්වෙ පේන්න ලොකුවට නම් දාන් ජරා වැඩ කරනවට

Nice place, if you want to get you insurance card printed come to 13th floor. Staff is friendly.

The worst Insurance company wich i ever deal with is this, they never pay the claims intime, and the always have to reasons to reject the insurance claim, we need to follow up the claims, and if we apply for 50000/= claim they only give 2000 for OPD cover,
DO NOT USE PRODUCTS OF THIS INSURANCE COMPANY,
-Do not wast your time by paying money to the premium.

-AVOID AT ANY COST-
Worst Insurance Company in Srilanka.

They rejected my bike accident. Why we pay for insurance if they cant give us claim when we in trouble. Disgusting.

I dont stop this case in this stage i will share among my friends
About this bad insurance company.

-Do not waste your valuable money on FairFirst Insurance.
-They even don’t know how to behave as a company in front of there customers.
-Took nearly 4 months and still no correct response or update about the claim from there side.
-Always trying to cut-down the claims and so much time wasters.

Repeat: Don’t make deals with them.

මේ insurance එකෙන් බොරු කරන්නෙ. අපේ වාහනේ accident වෙලා සම්පූර්ණ මුදල් ගෙවුවෙත් නෑ. වාහනේ කැඩුණු කොටස් ඔක්කොම insurance එකෙන් තියාගත්තා. Payment එක ගෙවන්න නම් කැඩුන කොටස් පෙන්නන්න කිව්වා. පෙන්නන්න අරන් ගියාට පස්සෙ කොටස් තියාගත්තා. එයාලා බොරු කරන්නේ. අහුවෙන්න එපා මේ insurance එකට

This is the waste insurance for your vehicle. My friend has paid full insurance for his vehicle and once it got a accident and asked pay fir the repair these people told him to repair and show them and after they olny agreed to give 30% from his bill. But sill these people haven’t even paid the agreed amount. Asking for letters and telling him wait around. They have no plan to handle a customer. If they needed they should have a process telling customer to give these at the first time but these thieves are trying to skip the payment until the insurance expired. Please don’t select this company for your vehicle or health. USELESS

-AVOID AT ANY COST-
Worst Insurance Company in Srilanka.

-Do not waste your valuable money on FairFirst Insurance.
-They even don’t know how to behave as a company in front of there customers.
-Took nearly 4 months and still no correct response or update about the claim from there side.
-Always trying to cut-down the claims and so much time wasters.

Repeat: Don’t make deals with them.

Firstly they came to inspect the vehicle and the approved the claim later they came up saying that the accident was not an accident. Clowns… they steal people’s money.

Very poor thieves in the country. Disgusted with their services. Please don’t give away your valuable money to these thieves

ඉස්සර නම් හොඳයි. දැන් නම් අනිත් insurance වගේ claim ගෙවන්න මැලි යි. නීති ගොඩයි. ඊගාව insurance එකනම් වෙන හොඳ එකකින් දාන්න ඕනේ. කලින් වගේ ලිහිල් හොඳ customer ට සලකන සේවාවක් දැන් නෑ. Dissapointed about fairfirst insurance.

There is no other insurance company in Sri Lanka as bad as Fairfirst. Every doctor should reject Fairfirst. This insurance company takes additional charges from us. Let everyone to know about this.

Fairfirst insurance pays less to Muslim brothers. My husband's claim was paid less by Fairfirst. Fairfirst insurance always neglect Muslims. Muslim brothers must be aware of this. Share this message among Muslims. Don't join with Fairfirst insurance company.
. Masha Allah.

One of the worst insurance company.only TV advertising.even can't contact for senior management for make Complain about they r service.call center not giving any phone numbers or mail ID.

Don't put any insurance this cheating company, it is waste of your valuable time and phone bill

Worst insurance company ever. I have been trying to get a claim for more than a month and still not resolved