Samsung Singhagiri

Great place for all your electronic requirements. The team at Colombo 03 branch is amicable and helpful.

"One of the best showroom I have ever walked into. Few staff but very well educated of the products knowledge. Prices are reasonable, durable and all in one roof. The showroom manger Mr. Isuru, welcome the guests very well. He is having extraordinary skills of providing vital information to create need of the guest, and selling the products without losing them to the competitors. "
I am so glad to comment on their top customer service and wishing them a very good year ahead. Good luck

Well stocked place, can find range of electrical and electronic household products. Parking is available.

We bought a Tab worth of Rs. 55,000 on the year 2021 but after about 10 months time the outer layer of the tab got removed where it came apart, where we saw an adhesive around it being removed. It seems like as if they had just (pasted) re-assembled it. Finally, we gave it to the Samsung service center, they told that it costs Rs. 65,000 to repair it. Please don't purchase any valuable equipements from them. Its not a genuine place!

Very bad after sales service for air conditioner! Don’t even think of purchasing anything from this place! We should have gone with Abans. Regret buyin from Singagiri!
For the free service of the air conditioner we have to beg these fellows to come! Horrible place!

Worse customer service ever. No point of talk about their service. Shame on you SINGHAGIRI customer service department.

Very very bad service in chunnakam branch at Jaffna region. We bought a TV on August 2021. Before may 2022, that TV not working properly. We handover the TV with chunnakam branch. They didn’t return the TV. Branch manager & Jaffna regional manager both were told different different stories. Service manager’s wife was sick. That’s why they can’t repair the TV and return it. Singagiri have lot of branches & customers. But why this poor customer service? We want answer to this problem.

You all refuse to repair samsung LEDTVs for which you are the local agent saying the model is old & you do not have the spare parts. But other parties who repair such items find parts & repair the item. This is the problem we face when we buy TVs from you. Whem a Benz car is bought from DIMO however the car is old they undertake to do repairs. Hence we are unable to recomnd to purchase Samsung TVs from your company. It will be a mess.

Worst customer service. I recommend not to purchase any electronic goods from here. The service is really bad and they make you pay upfront and rude staffs

Conviently located with parking facing the main road is definitely a good choice for a quick hop on

Great customer service, they were humble enough to show us the products and explain things even after 8pm on a Saturday, but felt very bad customer service at Nugegoda singer showroom where they asked to leave if not buying because they were in a hurry to go home.

Sales executive Dinesh at Singhagiri Nugegoda was really helpful.

THE WORST. Very bad customer service, they sell you a faulty product and doesn't care to give a replacement, instead they will only repair it, despite the fact they just delivered it and it was faulty. Complaint doesn't go anywhere beyond the store manager, who doesn't care about the customer and is not at all suitable to be a manager. Sinhagiri should know better to select a manager. Staff and the manager is nothing but a scarecrow dressed up to look sensible. Compared to this Damro gives a better service and products.

Very bad service. 8 months since my Samsung AC was taken for service. No update yet.

Bought a fridge. All rack ends broken within a month. Said they will replace. Now two years. I have given up!

Online orders handle by them, if you place a order it will take a month, Managers will cheat you

We have very bad experience. Do not order through internet, it will take more than a month to deliver. If you call to manager to ask reason he will tell lots of lies. They are very cheap peoples

2018.12.13
මහරගම සිංහගිරියට පෙර දින අසා ගෙනවවිත් දෙන්න කිනිසා බාාරදුන් tv එක වාර කිපයක් කතාකලත් පිලිතුරක් ලබාගැනිමට නොහැැකි විිව එයාලම හයිකරපු tv එක කුරියර් කරන්න ස්ටැන්ඩ් එක ගලවන්න රැැ1200 අවශ්‍ය බවව පවවසන ලදි දෙසැම්බර් 31 මට මෙය අවශ්‍ය බව පැවසු විට 3 දා දෙන්නම් කියන ලදි 7 දා මට කතා කරලා 7500 අවශ්‍ය බව පවවසන ලදි මමම මහරගම ට කතා කර මේබව පවසා හදන්න එපා කියන ලදි පසුගිය දවසක මහරගම සාප්පුවට ගිියාම ඒක හදලා මට සල්ලි දෙන්නලු මමම දන්නවා මෙක වංචාවක් සර්විස් කරනඅය වගකිම් කාලය අවුරැදු එකක් බව පවසන ලදි බිලේ අවුරැදු හතරක් බව දක්වා ඇත අවුරැදු ජනවාරි. වල අඩුකරලා tv දෙනබව පවසනවා අවුරැදු දෙකක් වත්නැ මමම රැ 9000 දෙන්න ඕන මෙටය මට කිසිම විශ්වාසයක් නැ අප පාසලට ගෙවිමෙ ආකාරයට බඩු දෙනවිට මුදල් ගෙවාා මමඅමෙය රැැගෙන ගියෙ මට සැම්සුන් tv ගැන තිබු විශ්වාසය නැතිව ඇැත

Good service.friendly service. But we should be aware: - WE ARE NOT PAYING FOR THE UNIT WHICH IS DISPLAYED AT THE SHOWROOM. WE SHOULD CHECK THE UNIT BEFORE WE PAY.

The company was incorporated in 1977as Singhagiri Ltd, by late Sugathadasa Marasinghe, founder & chairman of Singhagiri Private Limited. First Introduced SAMSUNG to Sri Lanka in 1983, and was appointed as an authorized agent for "Samsung" brand range of electrical & electrical products, representing Samsung Electronics of South Korea. Today Samsung South Korea is brand sought after by many consumers, due to its innovative and sophisticated products, and we are happy to be Strong Business Partners of Samsung since then. Ever since the company never looked back and happy to be a long standing business partner of Samsung and continue to serve the loyal customers with innovative Samsung products. Singhagiri Private Limited. Also import other brands of international repute.

I got a tv from here it is awesome
Very friendly service
I have to thank them 'thank you very very much'