Cool Beach Hotel

Wow reading the reviews left here made me double check to make sure we stayed at the same place!
We stayed early December 2023. The staff is warm and welcoming, we only had breakfast but it was tasty and free. Our rooms were clean and comfortable, air conditioning worked well and rooms were spotless.
They have a beautiful beach and great swimming area. Sitting on the beach and watching the sunset was simply amazing, cellphone photo attached.
Rooms are very large with a huge private patio that overlooks the ocean.
I am not sure what all these folks were expecting but we enjoyed our stay very much!

For a quiet, secluded holiday. Gorgeous view of the ocean from the room. First line. The rooms are spacious. Far from the bustle of the city. The hotel is still being completed and expanded. Responsive staff.

I will write a useful review about this hotel everywhere so that people understand where they are going, because we were perplexed for several days.
And during the entire vacation, we decided to simply book more accommodation in other areas of the island.

Pros:
The administrator, Mahenda, was always in touch with us and helped with all questions. He is a jack of all trades there; there are no more staff in the hotel than you can count on one hand.
Entry into the sea is good, clean water, the waves are not strong.there are, of course, boats and fishermen, but this does not interfere.

There were more disadvantages:
-Outdated hotel in need of renovation
-The rooms are shabby, the door is, the water is mostly barely warm, there is a thin stream of water from the sink, the toilet is shaking.
-We were handing over things for washing, we were missing our favorite pants, and we never found them.
-Breakfast is monotonous (omelet, potatoes, toast, butter, jam), tea/coffee (not tasty)
-Smelly, cheap towels (it’s better to take your own)
-Remoteness from civilization (~15 minutes), there is one cafe in the entire area.
-Some minor renovation work is underway.
-There is a swimming pool, but with construction and dust.

Honestly, I was shocked every time I returned to the hotel. Therefore, next time we will be more careful in choosing a hotel.
Having traveled around the island, you realize that for that kind of money you could have looked for something better.

Lovely, secluded hotel.
Maximum attention to guests.
The administrator, Mahenda, will do everything in the best possible way.
Tomorrow is intercontinental, but it doesn’t get boring.
Each time is different.
Room cleaning is available upon request.
The view from the room is AMAZING!
Yes, it’s a little removed from all kinds of entertainment, but it has its own thrill. Plus, there is a restik nearby.
Great hotel, good attitude and good location.

Nice location.stopped by to have lunch with a fairly large crowd of school boys returning to Colombo after a long set of matches.their restaurant was not open so they accommodated us to bring our own food since the ownership was known to us.the service was cordial and friendly.they could improve the facilities slightly since it was observed that some facilities needed a little attention.but overall pleasant experience.

This hotel is not up to standard and it also has a fake address, it says it is located in hikkaduwa but it is in akurala and there services is sooo bad, they picked up the phone until we reached the hotel but then after we weren’t satisfied they stopped answering n also they don’t refund the advance. DO NOT BOOK THIS HOTEL UNLESS U VISIT IT AND UR SATISFIED…….

I have attended a wedding party on 2023/01/26 there. Hotel was located in a nice place. It has a nice beach area. Food, hospitality by workers were all good.

Only thing to worry was SAFETY.in beach premises they put several SWINGS for visitors to be enjoyed while looking at the sea. These Swing items were vulnerable for accidents as those were not tight well and the supports of swings were not well fastened to the ground. We had one accident unfortunately. One swing was toppled into a head of father when he was helping a kid to swing. Luckily once it was being toppled, two persons nearby try to stop it. As a result no big damage to my father. If the swing was toppled into a kid, it could be a disaster. After we reported the incident to the manager, he temporally suspended the use of swings. So i hope it the responsibility of hotel to provide safe environment to the visitors to be enjoyed,

The atmosphere was great and the scenary was great and people was awesome a place you can come again and have a relax time.

The location is sort of fine but too much noise from parties until around midnight also. No peace at all. No idea about the foods, got them from outside.but you know no peace there at all. Never go again for sure.

Good place with a beautiful view.
Owner is friendly and supportive.
Price is ok.
There food is very good and tasty.
You can enjoy the beach as much as you can.
They have swimming pool in the second floor.
And most importantly, they have four swings facing the sea that is so much fun.

Rooms are not much hygienic.
But the location is fantastic at night.sea is at your doorstep.wonderful stay at the beach.

This hotel is awful. We planned to stay there for two nights but barely wait for the morning. Everything is old and smells like toilet. We had realy hot water only in the room and when they tried to fix it for one hour at late night, they ended up with pipes leaking.
My daughter's toy fell down under the bed and there was so much dust like it was cleaned a year ago.
And for all that disaster they ask $50 per night. Unbelievable!

We had an amazing stay in Cool Beach hotel! The location of this hotel is perfect, its right on the very beautiful beach, close to the cities of Hikkaduwa and Ambalangoda. The rooms are simple, but big and also with big balcony with the most amazing view. There is AC, fridge, safe and a big fan in the room. The food is also very good, especially the sea food. Breakfast consist of tea/coffee, toasts, egg omelette, butter, jam, fruit and fruit juice. The hotel staff is really friendly and helpfull, especially the hotel manager. If you are looking for luxury resort, this hotel is not for you, but if you are looking for a great hotel with good price surrounded with awesome nature this is deffinitely for you. The beach is private with plenty sunbeds and swings, the waves are not too high so you can swim in the ocean. The overall atmosphere is great! We will come again.

Hygiene horrendous. Pool dirty. Weddings and parties making noise until the early hrs. The manager tried to make amends but disappeared when checking out and requesting a discount. Staff trying their best. Great views but definitely a 1* rating.
Posted on behalf of my mum who loves Sri Lanka but is bitterly disappointed and moved elsewhere