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Ferry Centara Ceysands Resort

Address Aluthgama - Mathugama Rd, Bentota, Sri Lanka
Phone +94 342 275 073
Website www.centarahotelsresorts.com/centara/ccs
Categories Resort, Spa and Health Club
Rating 3.8 28 reviews
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Ferry Centara Ceysands Resort reviews

28
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Souvik
25 October 2023 16:24

A beautifully located resort in between the river and the Sea. The resort provides every opportunity to the guest to relax and enjoy the nature at its best. The resort also has many restaurants offering various types of cuisines to the guests.

Mohsen
19 October 2023 21:29

It was nice place to stay. Need to have boat to reach hotel, booked in sea pool view room which was excellent and food buffet was normal. General had a good stay. Hoping to have more events

A good place to stay, and you need to take a boat ride to the hotel. I booked the room overlooking the sea and the pool and it was excellent. The buffet was good and in general the place is nice to stay, even if there were more indoor activities it would be special.

Julia
08 October 2023 16:39

We stayed here for 7 nights during our visit to Sri Lanka. I’d definitely stay again lovely hotel staff go out their way to help. Nice food good breakfast. We booked the river safari trip with Lucky who’s located at the back gate near the beach. Friendliest young lad and made our boat tour very memorable taking nuts to feed the monkeys thank you Lucky.would have booked more trips but we’d already done a tour and done most the trips.

Kasun
10 September 2023 22:45

An Unforgettable Experience at Centara Ceysands Hotel
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I recently had the pleasure of staying at the Centara Ceysands Hotel, and I must say it was an absolutely breathtaking and fantastic experience. In this review, I would like to highlight four aspects that made my stay truly exceptional.

Overall Hotel Atmosphere:
From the moment I stepped into the hotel, I was captivated by the mesmerizing atmosphere that surrounded me. The hotel's design, with its elegant architecture and stunning views, created a sense of tranquility and relaxation. The attention to detail in every corner of the property was remarkable, making it a feast for the eyes. Whether it was the beautifully landscaped gardens or the serene riverfront setting, every aspect of the hotel exuded beauty and charm.

Food and Beverages:
The culinary experience at Centara Ceysands Hotel was nothing short of heavenly. The buffet spreads during breakfast, lunch, and dinner were delightful, offering a wide variety of delicious options. However, it was the desserts that truly stole the show. The massive variety of sweet treats was a delight to indulge in, and each bite was a burst of flavors and textures. I was particularly impressed with the attention given to the presentation, which added an extra touch of elegance to every dish. Furthermore, the inclusion of a dedicated kids' food section was a thoughtful gesture that ensured even our little ones were catered to with care and consideration.

Service Provided:
The exceptional service provided by the staff at Centara Ceysands Hotel truly exceeded my expectations. From the moment we arrived, we were greeted with warm smiles and a genuine willingness to assist us in any way possible. The staff members were not only friendly but also fluent in English, making communication effortless. They went above and beyond to ensure our needs were met, making us feel valued and well taken care of throughout our stay. In particular, I would like to extend my heartfelt thanks to Russel and Uditha, who consistently went the extra mile to make our experience truly memorable.

Facilities and Activities for Kids:
One of the standout features of Centara Ceysands Hotel was the extensive range of facilities and activities available for children. The dedicated kids' playroom provided a safe and engaging space for our little ones to explore and have fun. Additionally, the inclusion of bouncing castles on weekends and a variety of other games further added to the excitement and entertainment. The hotel's commitment to ensuring a family-friendly environment was evident, and it made our stay even more enjoyable as we witnessed our children's laughter and joy.

In conclusion, my experience at Centara Ceysands Hotel was nothing short of extraordinary. The breathtaking atmosphere, heavenly food and beverages, outstanding service, and impressive range of facilities and activities for kids all contributed to a truly unforgettable stay. I highly recommend this hotel to anyone seeking a memorable and enriching vacation experience.

Akeel
22 August 2023 3:33

Excellent Place, Service, Food, Room

Nothing to complain about everything there was excellent

Totally worth the price

Manal
19 March 2022 0:38

Hot rooms not good air conditioning, old furniture bed makes so much noises when slight movement, transportation from and to the hotel is not convenient, sea view room was not sea view due to the trees blockage, although the staff were friendly and helpful and amenities are good

Лилия
08 March 2022 11:46

Great place to stay! Very friendly and helpful personel. I would say everything is just great. Food, drinks, pool, beach what else you need for grey holiday?)
If you want go shopping, excursion by bus or tuk tuk ask for Kumar at the entrance of the beach.he helps with whatever you need to buy or whenever you need to go, tells fair prices for everything so you dont pay double, speaks English, Russian.
Trip by boat was amazing! Tortilla at the beach too. In short if you want to go anywhere or find anything just ask for this person.

githma
27 February 2022 5:58

We had a wonderful experience at Centara. We went on our holiday without having a very good idea about this hotel, and we were always pleasantly surprised by the good service starting from arrival. They were quick to change our rooms to ground floor rooms upon our special request. The rooms were clean, they had a nice beach area (I think it was a private beach), a clean large pool and specially very tasty food. The staff were friendly and helpful, they even provided us a complimentary birthday cake. I would reccomend this hotel to anyone who's looking for a nice beach holiday.

Melan
25 February 2022 23:28

We went there to book the hotel for a wedding from the gate to the hotel we waited 20 minutes due to the receptionist did not care for us. They only treat white skin people, if you are a local dont even think to go to this hotel. Only one guy was treated us well. But I saw they treat well for white skin people very well.

Rishabh
20 February 2022 8:51

Detailed review:

First your details are matched on the other side of Island and after baggage screening you are taken to the resort by a boat.

I have deducted 1 star for poor check In service. Even though after advance booking and payment, it took them 45min to check us in.

The rooms were pretty well and luxurious. They had every facility from mini fridge to toiletries.

Service was amazing. Had no issues during entire stay.

The best thing about this Resort is the pool area. It's so huge you never feel crowded and just across the pool you have access to the beach. Towels are available at the pool area.

Coming to the buffet (Dinner and breakfast) : I had no issues, there were literally more than 70+ options from every continent of their guest list. Tables were always full so we had to wait.

Staff is polite. Stay was good. Worth the money? (15-16k INR per Night), Maybe not.

Rakitha
18 February 2022 6:14

Really good place, enjoyed lot with kiddos, Room, facilities, food,
Service.superb. Good experience in a while.

Hakan
16 February 2022 12:43

Das Hotel ist einfach runter gekommen und gefährlich für die Kinder sehr vorsichtig Personal ist nett alles andere nicht zu empfehlen kein Animation keine Aktivitäten

Gayan
06 February 2022 11:40

We had a great holiday here. Good rooms good food and surrounded by river and tge sea.staffis good and always helping us.visit Sri Lanka. #travelsrilanka

Sithija
31 January 2022 15:38

Had a great time at Centara Ceysands resort & Spa. The environment is very good. The food was tastier than we expected. Had a great time. Highly recommended

Chirag
24 January 2022 15:39

The hotel is pretty good but the ocean view rooms don’t really provide the ocean view. You are better of taking the pool view. The service is just barely satisfactory. The reason I am giving a low rating is because the waiter at the bar are pretty rude. They either hang up mid way in the conversation or don’t pick up.

Neha
04 January 2022 1:01

The hotel looks good on the front and is as bad as possible from the back.
The garden in evening looks like some public park.
The corridors to the room looks like some society corridors.
When you go to the room nothing nore than a oyo room.
Also the bathroom, stinks so bad that my husband nearly vomited!
Ill management in the restaurant for breakfast.
Overall it was a spoiled stay!
Booked it for 2 days, checked out in just 1 day.

rasika
19 December 2021 22:58

I have been there with my wife and kids last week. Everything is superb. Facilities, Rooms, Pool, Food, Restaurant is wonderful. I have been for numerous similar kind of beach resorts and must mention this is the place I have experienced the best service. Each and every staff member is very generous and very kind. Not only the hotel staff, even security guards, boat rider, lifeguard, everyone has provided a great service. I have never expected this kind of service standard after the pandemic situation. Highly recommended for everyone. Hope to visit again soon.

Aishath
24 November 2021 15:51

We stayed at the hotel for two nights.one of the best resorts we have stayed in so far. The food was amazing.the rooms were spacious and the pool was huge adjoining to a kids pool.very well kept hotel.hotel staffs were so kind and cheerful.we enjoyed the live music, water sports & most importantly the amazing buffet.thank you so much Centara management for the amazing hospitality.we look forward coming there soon again.can't wait. ️

Kalhan
29 October 2021 13:12

The staff is very friendly and very helpful. They are doing a great job for all the customers. Location is great. Relaxing environment. There is a large pool. But not any breathtaking view though. You cannot sea bathe as there are high tides. Rooms are spacious with great ammenities. May be because of the covid hit to the business ttheywere bit cost cutting, buffet had less varieties and not upto the level of a 4+ resort but although the food was very tasty. We enjoyed the stay

Haseef
24 October 2021 22:49

Centara Ceysands Bentota ️ One of the best hotels in Sri Lanka. Local or foreigner the way they treat is really amazing. Buffet setting is awesome with mix of local and international foods. Rooms are really clean and spacious. Really a good place to stay with family. Staffs no words to say, really genuine and awesome kind hearted. We really had a good time, went on a boat ride. If your visiting Bentota the best place I can Recommend is Centara Ceysands Beruwala

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