Levels Unawatuna
| Address | Bonavista Road, Rumassala Hills, Unawatuna, Sri Lanka |
| Phone | +94 76 990 3208 |
| Website | levelsunawatuna.com |
| Categories | Hotel |
| Rating | 3.8 28 reviews |
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Levels Unawatuna reviews
28 Just checked into the hotel and guess what, checking time is 1400, we reached at 1600 still the room is not ready, not even a prior notification none whatsoever
Worst beginning of a vacation thanks to the property
We booked a suite but it was a big mistake. The cleanness of the room was really poor and all facilities was not so good compare to other. Staff are not really helpful and friendly. The only positive thing was the location. Not recommended
Very nice experience. All staff were super friendly and pleasant. The view was AMAZING.best part of it was you could see the sea from your bed (at least from the room I had)
We had a booking on this hotel and it was 2.30pm when we arrived to the hotel for lunch. We signed the documents and direct went for lunch without asking room key. It was around 3pm when we came back from lunch and they said still the room is not ready yet and ask us to wait in the pool area. They we have waited one hour and asked for the room key. Still not ready yet. There were 2 more coupls and they also had the same issue. It was around 6pm when we get our room keys and almost best part of the trip is ruined due to their negligence. They didn't even inform this prior attending to the hotel.
Room and the location was nice and later they sent a fruit bucket also to apologise for the delay. They had the same menu for lunch and dinner and the food portion is not sufficient and food variety is low. Breakfast is ok.
Calm n cool place to relax with breathtaking view of historical Rumassala. Cosy rooms and lovely pool. Friendly staff. LEVELS to suit everybody.
Stayed two nights in the hotel. One of the best places to relax. Rooms have the breathtaking view of the Roomasala jungle, and on the other side is the beach. Rooms and bathrooms are spacious and elegant and foods are really good. The service and hospitality is great as well. Would definitely visit again and I would highly recommend this place.
Keep it up Levels!
This hotel has the most gorgeous view. Weather was bad when we stayed but the view was unbelievable. The pool is nice and the restaurant has tasty food.