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Palm Beach Inn & Sea Shells Cabanas

Address No 200 Galle Rd, Bentota, Sri Lanka
Phone +94 75 543 7131
Categories Bed and Breakfast, Hotel, Resort
Rating 3.8 18 reviews
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Palm Beach Inn & Sea Shells Cabanas reviews

18
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Vinethri
14 January 2024 22:29

Very homely feeling,

Room were good
Staff was supportive
Rates were reasonable

Letsescape
11 January 2024 0:57

Expensive room Rs6000 without breakfast, but there is nice privat beach, tidy and good smell room, but the hot water not work and the tall young guy infront is so helpful.

Erik
05 January 2024 17:08

The 3 stars exclusively go to the staff at this accommodation - they are extremely courteous, helpful and friendly!

To the management:
This would have earned 0 stars.
Their cabanas for rent for an incredible €37 are a disgrace - life-threatening and a pure rip-off.
The cabanas that stand on stilts are absolutely dilapidated.
I am aware that different standards apply in Sri Lanka than in the EU (we travel a lot) - but, again, at €37 per night, renting out such a filthy, rickety, dirty and dilapidated hut is a joke.
Please don't let anyone live here anymore!

The very kind manager did his best, but of course his hands were tied and so he assured us that he would only have to stay one night until we got a new room.
This also happened, but only at an additional cost - of course.
That one night was terrible - when the train (which passes 20m in front of the cabana) races past, you thought the whole cabin would collapse.
Be sensible and close the cabanas!
The room we moved into after the horror night (deluxe room) was clean, tidy and according to the advertisement.

Breakfast is OK. The access to the sea is also beautiful and offers a private beach.

Lisa
03 January 2024 2:07

The 3 stars exclusively go to the staff at this accommodation - they are extremely courteous, helpful and friendly!

To the management:
This would have earned 0 stars.
Their cabanas for rent for an incredible €37 are a disgrace - life-threatening and a pure rip-off.
The cabanas that stand on stilts are absolutely dilapidated.
I am aware that different standards apply in Sri Lanka than in the EU (we travel a lot) - but, again at €37/night, renting out such a filthy, rickety, dirty and dilapidated hut is a joke.
Please don't let anyone live here!

The very lovable manager did his best, but of course his hands were tied by the management and so he assured us that he would only have to stay one night until we got a new room.
This also happened, but only at an additional cost - of course.
This one night was once again a horror - when the train (which passes 20m in front of the cabana) races past, you thought the whole cabin would collapse.
Be sensible and close the cabanas!
The room we moved into after the horror night (deluxe room) was clean, tidy and according to the advertisement.

Breakfast is OK. The access to the sea is also beautiful and offers a private beach.

aida
12 May 2023 22:35

This place is awful, super dirty (pillow, sheets, building) and old.
Also they are not flexiable to any kind of cancellation or change.
Do not come or book here.

Nirupama
10 February 2023 2:38

Worst Experience. Very poor & bad service. Room is OK. Bathrooms are not well maintained. Hot water is not working. No breakfast menu. Only served rotten breads, butter, jam and 2 sausages. Not worth for money at all. Would not be recommended any one to stay here. Strongly recommend to consider other options close to this property. Gave only one star is it's to the beautiful beach.

madhu
28 January 2023 15:39

Stayed in the Deluxe room. Rooms are big and spacious. Lunch was delicious. Staff was accommodating and friendly. Good place to stay with family. The only downsides were - no toiletries in the bathroom and AC was not functioning very well.

Krishantha
22 January 2023 4:29

Fabulous Place to visit, Nice and calm environment with beautiful private beach. Friendly staff and hospitality. Prices are very reasonable. Highly recommended.

Shashank
20 November 2022 4:56

Vey good….
The aunty who takes care of the property took care of us very well…she also prepared very good food

Indika
27 September 2022 12:12

Average place in terms of service and comfortness, they dont serve food these days, thats one of the major drawbacks you experience here. They dont even arrange meals for you from outside, so definitely you have to find it in your own.freedom and easy access to beach which is great. Dont stay here if you are not going to spent your time in beach.

Recetas
07 September 2022 6:57

Nice place and great service. We are very grateful for the service we did have
The room it is okai, for the price it match
There is the train right next to the building but in the night time no train pass so it is okai
I highly recommend it

Darshana
17 March 2022 23:23

We booked a standard room with breakfast.and once we checked in we were quite unhappy, Since we felt the price is not worth for the money we pay for the room, wich is with very less space and without any view.however with the help of the staff we were able to upgrade our room to a deluxe room with a nice garden view. The room was very spacious and clean having a very large bathroom.

We had the dinner form the hotel and the food is really delicious.

Staff is really friendly though they need some training for guest handling.

The hotel is closing the main gates after 10.00 pm wich is really frustrating and which needs to be addressed.

They had two cabana cottages seems to be with very less space. So the deluxe room is a ideal choice if you're planning for a reservation.

NIN
25 February 2022 18:04

Nice location. The room I stayed was not as what expected especially the toilet which was old and not so clean. The bed was fine.

They have private beach too, but they didn't have umbrella and towel for us which was disappointed, so we went to other hotels nearby instead to do sunbathing.

Ahmet
17 February 2022 8:31

We stayed here 3 days and we enjoyed our staying. Staff is very friendly and helpful. We has issues with transfer (Uber) I think hotel owner or manager helped us. They give you beach towel, there is a man who lookafter beach and area. Hadi at reception area is very helpful. We ate in the hotel all breakfast and also 2 evening meals. Food was amazing. Beach is so lovely. Thank you very much for all.

Angelo
31 January 2022 12:19

Go for the deluxe rooms, not for cabanas! This hotel have a lower rating in booking.com just because of their tidy cabanas. But the deluxe rooms are spacious and have a nice garden view. Rooms are very clean and the staffs are friendly. Food is delicious, specially their seafood dishes. So always recommend to book deluxe rooms, not the tidy old cabanas.
About the beach; they close the gates by 10.00 pm everyday ‍️. But until that you can have an access to almost private clean beach.

Dasuni
20 March 2020 0:03

I organized a surprise birthday for my boyfriend and they were very much accommodating and helpful. Allowed my friends to come early to and decorate the room and was very helpful in doing the needful to make sure he was truly surprised. They allowed the additional guests to be on the premises without charges considering it’s a special occasion.
We had the beach party in the nearby private beach and BBQ party in the garden in the night. The beach area is not packed with people and its a good place to enjoy the sunset.
They arranged the tables and nicely decorated the garden free of charge with fire lights for the BBQ.
I’ve actually been here 3 years back which is the reason we visited again with friends and decided to host the party here.
Great hosts and accommodate for all the needs within justification.
We will definitely be back a third time and the friends are also considering visiting again.
Thank you Palm Beach for everything?

cloudy
29 February 2020 5:47

HIGH RECOMMENDED.view when walking towards the beach was beautiful. The staff is very extremely professional, and helpful. Rooms are comfortable and clean.breakfast was perfect.

Sampath
25 February 2020 12:04

Great experience.staff is really helpful and always attentive. Had new experience and enjoyed it. Perfect location. Clean and comfortable

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