Jetwing Jaffna

It's wonderful to hear that guests appreciated the friendly and professional staff at the hotel. Positive feedback about the reception staff is especially noteworthy, as it reflects positively on the overall guest experience. A welcoming and efficient reception team often sets the tone for a guest's stay, creating a positive and memorable impression. Consistent praise for the staff underscores the hotel's commitment to excellent customer service.

It is a good hotel, but for a 5 star hotel I can suggest to more attention for the towels for a triple room we get 2 big towels, no hand towels at all!
The food was very nice, the grill buffet was nice!

I’ve stayed at Jetwing for one whole week predominantly based on the front desk staff and the room quality. Just for kicks I entertained the rooftop bar and the breakfast restaurant. Being a globe trotter I wander the local restaurants for their authenticity. Although the concierge staff and rooms, the rooftop bars are impeccable, I am dissatisfied and disappointed at the breakfast restaurant service. I’ve been greeted asking whether I am an outsider, and the waiter had no sense of listening, cuz I asked for two cups of ginger tea, he delivered earl grey black tea, and I asked for two pairs of milk hopper and all I got was the picture attached. I will definitely stay here but not eat here. 3 stars are for concierge etiquette and room quality, now they gotta earn the 2 stars on food and restaurant etiquette. Eventually the manager came by to rectify after the water is under the bridge.

Just went in for race brief.
Good service by friendly staff, usual Jetwing welcome we can always expect.

Jetwing Jaffna is situated in the heart of the Jaffna city. It's very convenient to do all the site seeing from the premises. The rooms were clean and spacious, all amenities were provided in the room, including a pair of scissors. The food at both breakfast and dinner buffets comprised a wide variety of Jaffna cuisine as well as international staples. It was delicious and flavourful and presented well. A special Kudos goes out to the Chef and his team. The staff is very efficient and friendly. The sky lounge is indeed a favourite, serving magnificient cocktails.a must try is "Yarl Fashioned". The hotel is definitely a great place to stay. However, we missed the pool experience as there wasn't a pool.

We enjoyed our stay at Jetwing Jaffna. First time to Jaffna and Jetwing made it memorable. Wish they had a pool though. But everything else made up for it. The food was good, and the service was great. We loved the cocktails too. We had some of the best cocktail experience at Jetwing Jaffna. Thank you.

Spent 4 nights at Jetwing Jaffna for a work trip. It is surely the best place to be in Jaffna. Fantastic view and very comfortable beds. The breakfast was also delicious with plenty of choices to choose from. The staff always attentive and cordial. Would definitely go back on my next visit.

Middle of the city. Reasonable stay. Reasonably priced, friendly n trained staff. Food is ok. Room is elegant though compacted. Rooftop you can get a birds eye view of the city.

Jetwing Hotels Limited is a Sri Lankan hotel chain. Located in Jaffna, 1312 feet from Jaffna Public Library, Jetwing Jaffna provides accommodations with a restaurant, free private parking, a bar and a shared. Traditional waiter dressing hospitality and great. The foods are little expensive but reasonable and even water is so expensive but bottled water bring great refreshments.
I never suggest their biryani.

Disappointed stay at Jetwing. The room was pretty small and underwhelming. The restaurant was very poor quality which was actually a huge let down. Does not live up to the Jetwing name

The restaurant food and the service was soo good. I love their interior design. Especially its a good place for breakfast.

Very Disappointed with chicken briyani. I have very high expectations for this but it was opposite. For the price it's not worth spending money for this. Only thing i loved from these is wattalappam and chicken Curry. It's very spicy and chicken was tender. I tried with Naan, unfortunately naan is not good as i expected. In the drinks section i loved long Island iced tea and energizer mocktail. Energizer was bitter at the beginning but after some time it becomes sour. It's so refreshing.

Best place to stay if you are spending the days in Jaffna area. Staff is really friendly and the food is amazing. Standard rooms have a television, hot water, A/C, fan, iron and an iron board, sanitay materials etc. Roof top has a bar and also an ideal place to watch sun rise as the building is one of the highest buildings in the area.

Great selection of food with decent taste, and clean enough accomodation with comfy beds. At resident rates it's really worth the price! Tip: Try their naan with local curries! And morning fruit juices are one of the best I've had at a hotel.

Great place to stay in Jaffna and has a good view at the rooftop. Conveniently located at the middle of the town and the Cargills Mall is next to it. There are good restaurants to eat around within a 10 minute distance. Has a good breakfast with a buffet as well.

Rooms are spacious and clean as well and has a large bathroom. Can fit 3 people in a room comfortably.

The staff is very polite and helpful and better than the other Jetwing hotels I've been. The only downside was they don't strictly practice the safety measures at the buffet like the other jetwing hotels as the guests can serve the food themselves.

Great place and definitely recommend it!

Compared to North gate by Jetwing, Jetwing Jaffna has a more Jaffna touch and feel. Lovely place and the staff welcomed us warmly. Specially the buffet is really good. Jetwing special Thali is a must try.

Went for an annual gathering and the location is so good, very clean and they are following preventing measures against covid 19.

They offered a good price for the gathering, however the taste of the food was not up to the standard for a 4star hotel.

It is a beautiful place to hang around in Jaffna. Mouth watering food and soothing ambience. Well mannered staff and most of all, a roof top resto-bar