DELIGHT REICH HOTEL PVT LTD.

I had an extremely disappointing experience at Hotel Delight Reach. The rooms were unkempt, the staff was unhelpful, and the overall cleanliness left much to be desired. The amenities promised were either non-existent or in poor condition. I would strongly advise against staying at this hotel.

The worst experience ever had in Kandy. The sanitary conditions are very poor. The floor is sticky, and there was a leakage in the bathroom all the time. Towels and bedsheets are full of dirt and smelly. They did not even provide a piece of soap. Even though I asked for a room change, they did not allow it. Really disappointed with their careless customer service. I booked for two days, but I had to find another place for my second day since I could not stay there with its bad atmosphere. Except for lots of arguments, they did not even refund my money. Really disgusting. I do not recommend the place at all.

The place is very clean and well managed. The owner and the staff are also very friendly and they serve a flexible service which the customer can satisfy 100%.

Although this hotel is located in a beautiful place, in terms of service, we are not satisfied because the owners are more concerned about money than guests.

Nice location, great Wive, staff are very Friendly, i would recommend this place for planing to travel kandy.

I booked room three days ago and today they call me and saying that the room already booked and my order has been canceled. Never see a management like this and not genuine at all. Please guys beware with this hotel.

Comfortable beds with rooms. Non functional AC with noise. Dinner and breakfast uneatable and insufficient. They charge for drinking water separately

I think owners should spend some money to upkeep the facilities. Bathroom bidet was broken, comod was shaky, bed linen had hair on it and was dirty so we had to ask for fresh sheets. Room smells damp with No AC on. Walls can use a fresh coat of paint. Its passable for the price. But low price should not mean bad quality. Sadly cant recommend.

Everything was excellent.the location of the hotel is close to kandy.room was nice, clean and comfortable.i would definitely recommend this hotel.a very good place to stay in kandy

One of the best hotel in the area as well as the room are in very good conditions and very friendly service to local and foreign tourists ️

Room already booked during the convocation time at Paradeniya campus, hotel owner suddenly call me and cancelled the booking saying that there is a break down. No trust on hotel.

When I check again the hotel available, same rooms for available at higher prices. They played a game with me well.

Owners and management are not genuine, they will go th hell for money.

Great place, friendly hospitality, great accommodation! Nice place, and very comfortable beds. We're really happy to be in this place! There is a nice "Delight Reich Hotel", the owners are really friendly and the price is very cheap. We had a great dinner and breakfast together thanks for hotel owners

Great stay at an affordable price very close to Kandy. Excellent service by the host to make us feel home was beyond expectations, calm atmosphere with the Mountain View and the authentic food they provide, makes it a perfect experience!

I wouldnt recommend this hotel. It looks gloomy and receptionist acts weird.
If you are a solo traveler i wouldnt recommend it. Hope you guys search for something nicer.

One of the best hotel in the area as well as the room are in very good conditions. There are ac and non ac room available

Non ac room are 2500/=
Ac are 3500 above
Thare are all 13 rooms available 9ac and 4 non ac

Also the almost 5 vehicle can park on there park.they are rare beautiful rooms For couple as well.

Recommended for family and friends

Very nice and clean place

Je recommande cet hôtel, le personnel est très agréable et l'hôtel est extrêmement propre. Kany est à environ 15. Min

Great stay at an affordable price very close to Kandy. Very nice people, treated us very nice. Hope to stay again.

Very nice place, friendly host, great accommodations! Good location, and very comfortable beds.
We really enyojed our stay at this place! There is a beautiful “Delight Reich Hotel", the owners are really friendly and the prices are very cheap. We also had a awesome dinner and breakfast together, just perfect!
I would highly recommend this place to anyone travelling to Peradeniya. Room is very useful than other nuwara eliya properties. Probably the best place we stayed at during our time in Sri Lanka! THANK YOU SO MUCH! See you next)

We hated our stay here and didn't get any sleep. The owners were the nicest people in the morning but wouldn't do anything for our problems in the night.
Firstly there were huge amounts of construction work, we got off the train from Ella looking for a nap and only heard drilling and banging. Dont stay there until its complete.
Secondly they keep a large dog on the balcony and hung his head out and barked, loudly all night. They would not shut it up.
Thirdly the upstairs AC is the loudest thing ever. It is directly above your bed, there is no glass in the windows just slats. When it is on it cycles a horrid clanking noise at random intervals. They would not shut it up.
I wouldn't stay until they get glass in the windows, the construction work is complete, the AC units are moved, upgraded and the dog is released to the streets.

Pl.make sure whether they have deducted your advance payment when settle the final bill. Rooms were not bad. But quantity of breakfast was not sufficient though it free.