Hotel Topaz Kandy

Overall, the room was great and the food was extremely good. Not too many guests as well, so it’s not cluttered at all during dinner and breakfast.

Modern structure, with good service, frequented mainly by Indian customers.
The panoramic position is its strong point, otherwise it could be fine for a night in transit.but nothing more.

Beautiful hotel high on the mountain of Kandy. For sports enthusiasts, otherwise easy to do by car or tuktuk

We stayed there for one night with my partner.
So already the room was not ready when we arrived around 2 p.m. We had to wait a good quarter of an hour, but hey that's not very serious.
When we arrived in the room the bed runner was very dirty and stained, fabric headboard too.
The fridge was dirty inside, the bathroom door dirty too. A nice hotel but the people who cleaned our room weren't really that.
For the buffet it's only okay not to sit under the air conditioning which drips onto your plate.

The hotel Topaz has beautiful views from the room. It is dated hotel, and a steep and narrow climb up the hill and the climb up to the reception.
The hotel is dated but the ensuite on the 4th floor was nice, however, the elevator stopped on the third floor. The room was cleaned well everyday.
The food menu was limited and the same for the time we stayed. The service has to get better. We had to wait for coffee for a long time everyday. There seemed to be lots of servers but need training. But the reception staff service was excellent.
We were on a group get together, and the food and the organization towards the gathering was excellent which was by the hotel too.

Hotel staff was not very welcoming to the local tourists. We were not even given a welcome drink and treated poorly. However, the new recruits were quite pleasant. Rooms were good and renovated. There were not many varieties of food on the buffet, but tasty. If you want a true Sri Lankan hospitals experience this is not quite the place.

High quality! And the best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in.

I came here to stay as guest who traveling onwards to Middle east for quarantine purpose Sep-Oct 2021. Due isolated in the room doesn’t get the chance explore the hotel or surroundings. Hotel is located in a nice place, staff’s are ok 50/50. Rooms are Ok. Nothing so great to say in my limited exploration opportunities. If you are coming from place like Kerala. There is nothing much to surprise you.

Nice tourist attracted hotel with old British environment it is nice to spend minimum 2 nights to see surrounding and Kandy Gem market.

Highly recommend their delivery service. Got some delicious food in their menu with affordable prices. Recommend the Chicken kottu and the mutton biriyani. The portions are adequate and comes with everything as mentioned in their menu. Ordered 2 biriyani packs (enough for 4 people) and 1 pot of kottu which is even enough for 5 pax. Great service and the delivery is super fast (even delivered earlier than they mention in their own delivery van). Keep up the good work!

It was a nice place in Kandy with a view. Staff was nice and not a very big place. Food was not the best thing. Will visit again if im in the area.

Ordered Chiecken Kottu… charged for chicken and delivered vegetable.too salty…not a single piece of chicken… Don’t order anything from them…

The Chicken Biriyani was delicious. The delivery service precious and the service we got was excellent.

Good choices in buffet for your budgeted package, friendly staff. Had lots of fun event that they organized. Would recommend for anyone to go. Also pool still with old configuration which about 9 feet deep, they need to look in to this and need reconfigure according to current standard or at least 5 feet all around the pool.

Special thanks to all the staff who made our stay comfortable and enjoyable.

Nice place to visit. Rooms are clean and perfect. Thanks chef Tharanga keeping the buffer upto standards. Directions are not clear to find the hotel.

Topaz is just fantastic hotel. Starting from receptionists to hotel staff is so friendly. Room cleanness, mountain view is just fantastic. Buffet also really good with varieties. They allow to access to the pool even after checking out. Didn't see anything bad at the hotel. No doubt. I'll give 5 stars.

We stayed at this 4 star hotel two days back for one night. It's a beautiful place situated on the top of a mountain. The hotel is clean and pleasant with airy and spacious rooms. The staff was very friendly and attentive. Special thanks to Michele and Aruni who made sure we were comfortable with our three kids. The hotel has a pool and baby pool. The pool area was safe and clean.
The buffet was a bit smaller than other places. I really missed that there was no cheese but other than that, every food item prepared was absolutely delicious! I would definitely come again!

The most friendly staff and beautiful place & The Buffet was okay. But not the Best. The View is speechless and magnificent.

We spent our last weekend there and the staff treated us really well. Specially Thanks "Chaleka" The food was awesome and we loved the stay a lot! Rooms were well cleaned and cozy for the cool weather in

Located on the hills with an exquisite view. Very impressive rooms. However the service and food quality requires improvement.