Jetwing Kandy Gallery

It's a very good experience and unique one.
Foods can be improved. You have to speak with them and they are ready to prepare the foods the way you want.

Jetwing Kandy Gallery is the latest addition to the Jetwing hotels and it was opened to public not more than 2 years ago. Staying in the Jetwing Kandy Gallery was an amazing experience and felt that I was just a part of an incredible piece of art.

This boutique hotel is situated little far from the busiest Kandy city. The property is located facing the gorgeous “Mahaweli River” giving a picturesque view. It is mesmerizing to see the blending of these natural colors pleasing the eyes.

All the rooms are built facing the Mahaweli River and have a breathtaking view. The atmosphere is calm and quiet, no disturbances, you may relax your busy mind and soul as you please.

Hotel will arrange a personalized butler to look after you during your stay. The General Manager, Mr. Dilip and his team will go above and beyond to bring your dreams to a reality. It is not just mere customer satisfaction. Kudos to them. And I have no words to convey my gratitude to this incredible, friendly staff who made my stay a remarkable experience.

Hotel decoration are done following Kandyan architecture and the aesthetic taste. Lobby ceiling represent the “Gini Bola” in Kandy Perehera. Base colors of the hotel is red and yellow which was basically the base colors of Kandyan arts.

Food was incredible and if the weather permits you can enjoy your dinner under the thousand of stars embracing the cool breeze from the Mahaweli River.

And I must say their “Ayo Spa” is incredible.

The hotel is a great value addition to the amount spent.

I highly recommend this place if you really want to blend with the nature.

Fantastic experience. Made to feel so welcome. Given a welcome song and shown to our outstanding room. Great service. Great food. Love it

This is of course, one of the finest boutique hotels in the Kandy though it is not popular in Sri Lanka. This resort is located in a remote peaceful area which is nearby Mahavali river bank & They have a top-notch pool with an amazing view.

The rooms are spacious and luxurious with modern looking. No buffet is available & A la carte menus are there since it does not accommodate number of guests at a time. The foods are also super delicious The staff were very friendly and helpful.

The overall experience was absolutely remarkable & Highly recommended.

Best hospitality ever received. Rooms are very spacious and well equipped with all the facilities you could possibly ask for. Environment is very calm and relaxing. Very friendly staff. Thank you very much for all the staff and management for making our stay a memorable one!

Fantastic hotel. The rooms are spacious, clean and modern. The staff are absolutely lovely. Food is also great, definitely recommend!

I absolutely loved my stay there. We stayed in a luxury room, the room and the service were impeccable. There was a designated butler assigned to us and she was the best. The food was amazingly healthy and nutritious. The staff were very friendly and helpful. The premises are so green, spacious and well maintained.

There aren't many places I would like to stay again, but I would love to stay at this place again

Approch to the hotel is through a village and the road is narrow. But this is common every where in sri lanka due to poor town planning.

Let me make it simple by saying an amazing stay and wish I was there for an extra day or two.

Welcomed us with a traditional "Sri Lanka Style" song. True Sri Lankan hospitality. The service and the comfort are way beyond a five star rated hotel.

If I'm to say the level of customer service, they allocated a customer service representative and handed over a mobile phone to us to contact her at any given time of the day.

Food was amazing. Room was super clean, spacious and had a balcony which is good enough to host a mini party?

Simply loved it

I wish I remember the names of the staff who catered us but I'm sure every staff member has the same vibe of welcoming.

I wish if Sri Lanka can promote these places instead of "always go to " places.

Thank you for such a wonderful experience at Jetwing Gallery. We stayed for 2 nights and could not have asked for more. The staff and their service was impeccable and so very kind. The hotel it’s self is very high end in the most beautiful natural scenery. Feel very lucky to have stayed here. Thank you again.

Calm environment, nice and tidy rooms. Beautiful view of the pool with Mahaveli river. Food are so delicious. Friendly customer service.

It was one of the best hotel I have been to. The room was perfect. Food is ok but the coffee was amazing that I can not stop drinking it. Hospitality was great, we were given a private phone and someone was assigned to answer anytime and serve us.
The Spa was amazing, I went there and I had the most relaxing massage I have ever had. The lady who is working there is professional. She welcomed me and gave me my time to change and get ready. I remember her well, it is Laras. She is a beautiful young lady from Indonesia. The place in general is clean and cozy. I had the The coconuts’ massage and it was 90 minutes. The price is reasonable compering with other places. In short, the place is highly recommended, specially the spa.

Had a massage at the spa. It had to be the absolute worst massage I have ever had. Woman was inexperienced and inconsistent and did not know what she was doing.
Spa bathroom was dirty.
And to top it off, making payment took forever.
Total disappointment.

Place was great clean and stunning
all staff went above and beyond
I wasn’t expecting such great customer service like the front office staff Amila and all other staff, and each group get there own personal butler.
But unfortunately the only disappointment was food. If you’re foodie this place is not suitable. They need to improve they food choices and taste.

Very nice place for relaxing, staff are very friendly and fully supportive. Greate welcome and departure wish. Has used #upcycling papers for making baskets and several equipment which is highly appreciated. Rooms are extremely good and all are luxury rooms.

The only reason for not given 5 start is, foods are not worth for the room price. If you are looking a good buffet with many varieties, this place is not suite for you. They have only set menus with less varieties. All portions are relatively small. Other than food, all are extremely good. Highly recommended for Room only or BB basis stay. Otherwise, you may feel dissapoinmet at the departure. I was on BB, If I was half-board or full board my rating would be double start **.

As a loyal customer of jetwing chain, highly recommend to think about food arrangements to attract more customers. I don't have genuine interest to revisit the property because of the food arrangements although you have provided super luxury room and delighted customer care.

I already made few suggestions to front desk to improve the unit revenue.

Thank you

Terrible food and service! Literally ordered the same thing we ordered 6 months ago the quality has declined significantly and the portion size has quartered and the price has more than doubled. The taste was so bland! And the manager attributed it all to the chef changing

Jetwing Kandy gallery is an amazing place of relaxing, calm & quiet hotel, I have ever visited. The staff is very helpful and friendly. Thanks to the chef and staff for giving us yummy foods within our stay at hotel.

The best hotel I’ve ever been privileged enough to stay at for a great weekend getaway. Its finest architecture with a mind-blowing background gets more breathtaking when you walk in. High-quality rooms, high-quality service, and delectable food. Kandy Gallery exceeded my expectations and was spotless the staff was amazing.

Had a very nice stay at jetwing kandy gallery. Service and hospitality was top notch. Room was clean and had everything needed. Loved the espresso machine in it. Went with a discount price they given for this month. Must say that they haven't reduce the quality like in some hotel chains do when they give discounts. Foods were delicious eventhough they didn't have much options in the set menu. Thumbs up to the chef.

Went there for the honeymoon and it is an ideal place for that. 2 girls played a gata beraya and a thalampata to welcome us and it was a really nice gesture. Along with the welcome drink (raw mango juice) they offered mini helapa and mini pani walalu which was really tasty. Room was very spacious, clean and comfy. Had a jacuzzi in the balcony with beautiful lake and pool view. Food was very good, especially the kurakkan kanda which was given for breakfast. Very nice staff and good service. Reason for not giving 5 stars rating is because due to some internal issue it took almost one hour to prepare the invoice when we came to check-out so we got late for our next plans due to that delay.