PickMe Kandy

Staff service is nil, they don't know how to oparate their company system, very poor people, sorry about them, just like Muppet,

Last weekend my family visited Kandy. Comparing city wheel drivers, pickme charges very reasonable. DON"T USE CITY WHEELS THEY CHARGED DOUBLED THAN PICKEME. Only problem sometime pickeme drivers doesn't accept our rides even though they are nearby.

Some pick me three wheel drivers refuse to accept card payments please prob into this illicit upper hand of your drivers?

Pick me the leading online taxi service, the most economic rates per kilometer in the country.

My Aunty was cheated by pickme driver from Kandy to Matale.
I paid online and driver taken money from my Aunty as well.
I complained and given the vehicle no to Kandy branch and The driver was refusing the double payment.
Management was saying that the driver has not taken the extra money

Worst place i have ever visited. And also worst business cab service. Do not recommend any one.

Ideal for Colombo peoples. Becuze drivers are not enough for the outher area.other wise superb service

This is a company that provides delivery services. Food items, grocery, passenger transport. I think all kind of transport services available. If you have pickme app then you could get services. App available at play store.

පාරිභෝගික සේවය බොහෝ දියුණු කර ගත යුතුවේ. "ඕන්නං වරෙන්" ලෙස සිතා පාරිභෝගික සේවාව සපයයි.

Typical PickMe Drivers. This is after a pickme ride with my 2 kids today. This is the third complaint for this month. Drunk drivers, careless drivers and now this.

Bad experience, Their customer services is very very bad They think the pickme customer is their slave

Very unreliable service and drivers are very unprofessional. Booked a ride 4 days before needed and driver canceled 15 minutes before the booked time and no vehicle was provided. No one took the responsibility

Useless Customer Behavior and They Must Replace the Security Guard, he doesn’t know how to hesitate with their customer while Parking the Vehicle.

Very poor customer service with greedy riders, Never use your payment method as Card, they wont refund if they are faulty at their end.

Very Bad Service And When We Order A Food Or Tuk Rode Alwayz Late And If We call the head office their simple answer is it's difficult to find riders in the area. Very very dissapointed and doesn't suit for SL

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Reasonable number of drivers do not wear the mask or do not properly wear.
Before insisting the public to wear the mask (of course we have to and we will) get all your drivers to be properly masked.

So this review is regarding Pickme Food. Post-curfew/corona, I have been making several orders and have been a loyal customer to pick me since its operations in Kandy. I make a minimum of 2 orders every other day. However, lately I have had a few horrible experiences with the food quality and packaging/hygiene of the food.
Well, as the usual protocol, I ring the the restaurant and question them on their inability to deliver and ignorance in quality, and they say that any complaint must be lodged with pick me so they wont follow up as the order was made via pickme.
So I inform pickme about my issues, not just for one order, but for several repetitive cases. After making several complaints on several of my orders, I always get this one key set of words from pickme "Sir, We are only the mode of delivery and we cant take control of food quality and packaging issues, so we'll make sure the restaurant follows policies". And that's it?
So what happens to the customer that orders the food through your app, pays for it, and has a horrible experience with the food? And then gets kicked around between the restaurant and pickme, who are trying to avoid responsibility?
I would rather get my food delivered by the restaurant themselves, or collect it in person- (As most of my orders were from close vicinity to where I was located), this would have been assured of quality. But this is what I get for assuming PickMe will deliver it better in terms of quality?
Is this how you ADVERT yourself to begin with? Is this the service and professionalism you follow?
I finally wrote a lengthy email for them to follow up, or they are going to loose a customer. Seems like they've got enough.
I am now a happy Uber eats and taxi customer, and I am glad they take customer experience seriously, and to be honest, i've never really had issues.
Thank You PickMe.

As start and continuing the journey shown 92 rupees & distance while also same But when landing 167 rupees. Why and how to Thieves steal Please do not travel to any of these. Pick me

The people who work here and the people in the company do not know how to run a taxi company. Do not hire a taxi from this company because these are all drunk drivers.