Randholee Resorts & Spa

Very nice view from rooms. Food is delicious but do not have so may varieties in the buffet. Reasonable prices and satisfied with staff service and cleanliness of rooms.

Its a pleasant hotel with breath taking views of the kandy mountain ranges. The room and bathroom were clean. Staff were extremely friendly and the food was delicious for the price. They even have qibla direction stickers in the rooms. I would have given 5 stars but had a small issue sorting the rooms but would also like to say they did sort the issue and i am grateful for tht. But could have been more proactive cause everything else is amazing about the hotel. I gave 4 stars so that they can work more on the booking system they have. Apart from tht i would 100% recommend this hotel.

Worst experience! Ugly, dirty hotel. They do not know how to use computer, how to manage booking. Spendig lots of time without reason. NOT RECCOMENDED

It's not 4 star property the rooms are spacious but the food was not good at all. Not much on the menu too

Room: Quite disappointing despite the amazing view of the mountains from the balcony.

Despite the fact that they cleaned it, it felt dirty. The bathroom curtain had mold all over it.

Rest of things are good, Service was generally good, Breakfast was slightly above average, not bad but not great.

I hope the hotel improves on cleanliness and does some necessary renovations, room makes it looks like a 100 year old
property.

The only great thing is the breathtaking views

Spectacular views from the room. Very peaceful and calm. Great food.
Location is difficult to reach by foot. Even our Tuk Tuk had difficulty going up on some streets.

Although needs bit tidying, this place has some reasonable quality of recreational stuffs and food service. Stunning top of the hill view and mild weather conditions, great hideout from urban work routine!

This hotel offers an absolutely breath taking view of the mountains. A great private balcony is the place to have a cup of tea enjoying the view of the mountains. The customer service is awesome. Its a very special place. Recommend to anyone who loves a mountain view and wants to have a quiet and peaceful holiday,

It didn't felt like a 4 star property. Price is too much compared to the services. Rooms were okay, food was not upto the mark.

A full board one night stay was Rs12 500. I visited in November 2021. These days you have to accept what they offer for meals, no options at all whichis a disadvantage.
We used the pool, which was good. And there is hot water tub in the room.
Room was ok.view is amazing!

Very bad customer experience.
I booked a room with a month time in advance through booking.com and just one day before the booked date they inform me the room is not available leaving me no time to make another booking.

Good
Excellent customer service and food are delicious.
The rooms were clean
There was a badminton court and swimming pool, spa etc

Staff and management very poor service, food is not tasty and not freshly cook, 100% foods are not satisfied, this is not well maintained places, manger who is in this place totally upset. He do not have any good manners for guests. Totally this place is not value for money.

Average hotel, spa is being renovated and did not make us aware nothing advertised or mentioned! Breakfast was awful cold and tasteless! Do not reccomend. Only good points were the staff were friendly and the room was nice!

Suite rooms need to be repaired before advertising on FB. AC was not working properly and the hot water wire was broken and water pressure was so low in jacuzzi. Food was not good. But I’m very thankful to the staff that they agreed to refund the full amount I paid for the suite room. So we went to the Grand Kandyan hotel and spent the exact same amount of money and had a wonderful stay in a regular room.

One of the best Hotels I have ever been to.hotel is located on a hill and surrounded by trees. Beautiful views and a great Hotel. Food is good too.location of the pool is amazing.love to visit again.

Only set menu and rates are high with low grade food menu, not be recommended to anyone, utter waste.

Despite low business due to pandemic, we were treated exceptionally well by the staff. Nice 360 degrees view of the mountains.

Located beautifully overlooking the city of kandy, this is perfect for families, couples or friends for accommodation.away from the bustle of the busy city, find the calm while dipping in the infinity pool while enjoying great hospitality by the staff. The food is great as well, the balcony view at night is perfect for having a drink.but be aware of monkeys lurking about & the road is slightly difficult to navigate coming up the mountain. But a must stay

Superb food and friendly service. Gym is excellent! But less space to walk. Room service and restaurant service to great! They always ready to prepare what customer requested.