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Aswadduma Hotel

Address Kandalama, Sri Lanka
Phone +94 112 265 808
Categories Wellness Hotel, Restaurant, Spa
Rating 2.9 15 reviews

Aswadduma Hotel reviews

15
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Priyanka
24 January 2024 22:51

This is a nice place in dambulla area better than kabdalama hotel.unfirtunatky lack of maintainess. Its run down loxation with dusty roon and pool. The sored of food is limired but tasty. No cable power in the property abd uts run by 2 generatirs and go out of diesel.its a wonderfull place byt dye to lack of maintanance not recommonding to any one

Dhanushka
22 January 2024 16:49

This place is located near Kamdalama Lake. It is a very calm and quiet area with a big swimming pool as well as a children's pool. It is a spacious place. The food is tasty, and the rooms are clean.

Gayani
26 January 2023 20:16

Worst experience ever. When we visit there, they are not in operation, and also the road is broken.
Dear nature lovers/ travelers, I'm not saying not recommending this place but please don't book this place!

prashad
03 November 2022 0:29

Worst experience ever
Really bad management
Food, accommodations all are really really bad
Think twice if you are planning to go

Jayashan
09 August 2022 10:23

I booked two delux rooms to stay and paid 50% advance for it. (May 2022) The hotel canceled and postponed the booking, citing the situation in the country. I do not have the time to go back to Kandalama from Colombo and i ask for a refund, but they do not respond. They don't even answer the phone. I hope to take legal action soon.

nilu
17 July 2022 12:15

Great hospitality and multi tasking with limited staff. We enjoyed a lot and thanks for the memorable stay at your hotel. We would like to thank Mr. Arun, Mr. Dilan (GM), Mr. Milroy (FB Mgr) Ms. Champika (FO Mgr), Ms. Amandi (FO+IT), Mrs. Aira (HK Mgr), Mr. Hemantha (HK) and all other staff. I'm posting it late as we stayed for Avurudu! Thank you all!

Jagath
01 May 2022 13:13

Had a wonderful stay at Aswedduma. Beautiful surrounding with nature. Food is amazing. Although they don't provide 5 star buffet we got all our meals according to our preferences and chef did a great job and every dish was delicious. Only down side is hotel is under staff and staff is not properly trained. But from manager to minor staff always helpful and trying their best to make guests' stay a memorable one. Although we had to bare with wild insects since hotel is surrounded by jungle it didn't become any issue even to kids. Recommend cabanas if you are traveling as a group and super deluxe for single family. Total worth for money. A jewel in the jungle.

susantha
01 May 2022 7:43

We travel as a family.stayed there one night in a cabana.place was really awesome and my little son really loved the atmosphere.specially jacuzzi and they have another large pool and kids pool as well.son and myself had a horse ride to the lake and back.may be bcz after long time we really enjoyed the vacation.i would say not a complaint but to improve themselves.even i felt they work with less Manning too.however room cleanliness need to improve.lots of Ants were there, TV didn't work, WiFi also the same poor network.we hope to visit again please make sure minimize those weaknesses then we can recommend to others.finally Mr Milroy who took care about us thank you.and one more thing is they don't have electricity, working on a generator.with this fuel issue facing much difficulties.consider to improve those, surely come back.

Sewwandi
22 March 2022 0:08

The property is wonderful but seemed neglected for a long period maybe due pandemic. Rooms have been built with extensive details but showed signs of lack maintenance and regular cleaning specially balcony areas that smelled bad. The property has space for variety of out door activities with swimming pools, volleyball court and a large open area where you can see Kandalama reservoir. We saw they have horses on the property but we didn't see them nor we were told anything about them. From the arrival the service was way below the expectation. We were not given a proper welcome, an introduction on the resort and what they offer instead we were asked to select the menu options for dinner just after our baggage were unloaded. Any measure on Covid prevention were not seen. Inside of the rooms were not properly cleaned and balcony areas were not cleaned at all. Stair case was filled with water once the rain started and were not properly lighted. The restaurant service was the worst the I have experienced. Dinner was bad. I could see only two waiters who were not much experienced. Breakfirst was okay since we specially requested it. Total experience was a waste of money. Do not fall for the beauty of pictures.

Mohan
21 March 2022 0:36

Wonderful place i visited ever.
Friendly staff and delicious food and also very calm place.
I love the that environment too

Rochelle
20 March 2022 22:11

Good and calm place. The staff was very friendly and caring. Good food. Good place to feel the nature and to relax.

Charith
12 March 2022 22:26

Despite the beauty of the hotel, following reasons made my stay unpleasant.
1. Un-trained staff
2. Swimming pool with insects
3. Time to time power cuts
4. Staff not wearing masks in this pandemic situation
5. Most staff members are drunken
Never recommend to anyone.

Yashika
11 March 2022 11:36

The surrounding, food, pool was excellent. But I must say that their management was poor. Room was not cleaned well. When we check the Jacuzzi, it was also not cleaned and I think it never functioned before. We had to change 3 rooms as the door locks were not functioned. They must improve their maintenance.

Heshan
25 February 2022 14:06

Not much enjoyable because of the rooms they were given. Not functioning them as expected. Also, the service was not at a satisfactory level. But the food was really tasty and the surrounding was eye catching too.

ruwan
02 February 2022 19:53

Worst experience ever. Not recommended for couples or families or to anyone. If you want to take a revenge on someone you can book this place. Otherwise please do not waste your vacation at this place.
We booked 8 rooms and once we reached to the hotel the Manager mentioned that AC doesn't work in two deluxe rooms. So we had to change one deluxe to cabana, and we had to share one cabana for 4 people because they were over booked which was really disappointing. Our check in time was 2 p.m. And some rooms wasn't ready till 7: 30 p.m. Therefore some of us had to wait in the lobby for a long time.
They are promoting deluxe rooms with jacuzzi but it is not functional at all. Some rooms wasn't cleaned at all and bugs and mice were rooming around.
Food was the only area they were kind of okay.
I think the main problem for them was the place is poorly maintained and understaff. Hence they haven't cleaned the rooms properly or take care of guests properly.etc.etc.
Overall experience was awful.

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