A One Calm Palace

I lived in this hotel on 03.2023, I have been in Sri Lanka since 12.2022 and it was the worst place to stay.
I'll point out the pros:
- clean pool, cleaned every day
- location, close to shops, cafes, beach, but at the same time quite a quiet street
- staff who clean the rooms, lovely friendly people
Minuses:
- after a week of living in room 204, I noticed that someone was biting me too much, then it became clear that these were some inhabitants of the mattress, bedbugs or fleas. In addition, my head began to itch a lot and it turned out to be LICE! The most real! I went to wash my hair rather, washed off a whole bunch of them, ran to the administrator. She came to inspect the room, of course she didn’t see them, allegedly didn’t see them on my head either, but offered to move to another room. In another room, the bites were already gone, the lice were brought out with a remedy (there is in the photo) from a local pharmacy. She began to demand a discount for staying in that room, to which she received a refusal and an answer with a smirk: - it can’t be that they only bite me and that I’m allergic to hair dye! From their manager, I also saw only some chuckles about this. By the way, in that room 204 tourists continued to settle, naturally, no one removed the mattress.
- against the background of this minus, these minuses already seem to be trifles, but nevertheless: a dirty kitchen, some dirty rags are always lying on it, and the hotel residents do not particularly use this kitchen
- the rooms smell of old furniture
- constant raids of a crowd of ants, I lived in other places here and they, of course, were everywhere, but not in such numbers that they were already running around the bed
- the balcony door could hardly be closed with a latch, one evening, when I came in the evening, my balcony was open - come in, everyone!
- wi-fi is not suitable for work, it does not catch in the room, sometimes only on the balcony
- one evening a bunch of some black bees flew into the room, I wrote to the administrator about it, my message was read, but left unanswered. In the afternoon, I saw a small beehive above the door, I also said about this one, which was also followed by an ignore.
- touched the mosquito net over the bed, a lot of dust fell down

Too small bed, uncomfortable pillows, breakfasts are specific, too spicy, seems not clean enough, a lot of flies during breakfast.
Lack of assistance from hotel.
Pool is nice and clean, hotel located 5 minutes from beautiful beach and infrastructure.

Got a cheap deal, check-in was friendly and its situated in a quiet area and was nice and secure. Would definitely come again.

Worst hostel in Mirissa!
After 4 month travelling around Asia, it was the worst place we had been by far. They scam us renting a broken Motorbike twice! They didn’t want to give our money back and the behaviour was so agresive against us. The owner was laughing all the time. Such a bad experience! The pool was so dirty, they don’t clean the water and we payed for laundry and they give us the clothes dirty! We left first day!
Worst experience! Don’t book this hostel! Go to another one!

Calm and clean, nice staff and great breakfast. A definite plus was the clean and large pool.