ASIAFIRMS.COM

Galway Heights Hotel

Address Upper Lake Rd, Nuwara Eliya, Sri Lanka
Phone +94 522 030 400
Website www.galwayheights.com
Categories Hotel
Rating 4.8 24 reviews
Similar companies nearby
The Train View — Edinburgh Estate road, Nuwara Eliya
Thakshila Holiday Bungalow — No 1A Shanthipuara Rd, Nuwara Eliya
Rotak Holiday Bungalow — No.B16/1 Sansa Housing Scheme, Nuwara Eliya
The Oliphant — Oliphant Bungalow, Nuwara Eliya

Galway Heights Hotel reviews

24
Sort by: date highest rated lowest rated most helpful
Danula
08 January 2024 21:39

My stay at Galway Heights Hotel in Nuwara Eliya was really nice. The hotel is a good size, and the rooms are comfy and cozy. I have to say, though, the view isn't as stunning as some places in Nuwara Eliya.

The staff is super friendly and provided good service. The food was tasty, and I appreciated the variety. The hotel has a library, pool table, and foosball table, which added some fun to our downtime.

One thing to note is that there are no elevators in the hotel, so be ready for a little exercise if you're on an upper floor. But the staff is helpful if you need assistance with your luggage.

The bar and restaurant have a nice vibe, and the place overall looks elegant. It's a good spot for a chill stay. I'd recommend Galway Heights Hotel for anyone looking for a laid-back and comfortable stay in Nuwara Eliya

L Khan
04 January 2024 21:29

Rooms are nice, however the washroom plumbing wasn't great. Beds were comfy and the buffet was nice. Staff was friendly and helpful - appreciate Amosh's hospitality.

Danul
13 July 2023 14:02

During my recent stay at Galway Hotel in Nuwara Eliya, I was pleased with the service and overall experience. The hotel staff went above and beyond to ensure our needs were met, and their warm hospitality left a lasting impression. From the moment we arrived until the day of departure, we felt well taken care of and valued as guests.

While the service was impeccable, I must admit that the meal buffets could benefit from a wider variety of options. The food provided was of good quality, but having more choices would have enhanced the dining experience. However, the hotel did make up for this with its beautiful surroundings. Despite the size of the hotel being smaller than what we had anticipated from the promotional images, the picturesque area surrounding the property made up for it. Taking leisurely walks in this serene environment was a highlight of our stay.

What's more, Galway Hotel boasts a convenient location near Galway Nature Park. This added attraction provides an excellent opportunity for guests to immerse themselves in the breathtaking natural beauty of Nuwara Eliya. We took advantage of this proximity and thoroughly enjoyed exploring the park during our stay.

In terms of pricing, we found the ticket cost of Rs. 69 on 27/05/2023 to be reasonable, considering the overall experience provided by the hotel.

In conclusion, Galway Hotel in Nuwara Eliya offers a satisfying stay with its exceptional service and pleasant environment. While there is room for improvement in terms of meal variety and size, the hospitality and natural surroundings make it a worthwhile choice for visitors seeking a comfortable and relaxing stay in this picturesque location.

Dilshan
22 June 2023 1:41

Situated in the immediate vicinity of Gregory Lake, this hotel offers a convenient location for guests to explore the area. The staff members were courteous and provided attentive service throughout our stay. Food was fantastic and exceeded
our expectations. While the room boasted a modern design, the bathroom was somewhat lacking in spaciousness. The parking space can be slightly restrictive. They offered free bikes to explore the area. Nevertheless, the overall experience was highly satisfactory and can recommend this hotel for a pleasant stay.

dhanya
18 March 2023 3:39

Totally loved this place Amazing food, Amazing rooms and Amazing ppl. Entire staff is very courteous.and i think i am falling in love with Srilanka because of Galway Heights️

Neha
10 March 2023 2:17

We had our best stayed experience their. Ambience is very cozy. Staff members are very friendly and accommodating. We were welcomed with great smile even though our bus reached quite late. A beautiful place with a scenic view. They even register our request and served us pakora for breakfast even though they were unaware about what dish it actually is.

The hotel also has lounge area where you can play games like pool, snooker, chess and even good number of classic reads.

I personally loved and enjoyed our overall stay.

Nuwan
22 February 2023 2:38

Excellent service, very friendly staff always with a big smile on their face. Rooms are very clean. Can recommend to anyone.

David
21 February 2023 17:40

Lovely stay in a wonderfully appointed room. The staff was absolutely fantastic! Very friendly and caring. This hotel is a little further away from anything else, but that was not a big deal to me. Delicious food and beverage watching Sri Lanka Cricket in the pub!

Imran
16 February 2023 21:36

Good rooms, good location. The staff was exceptionally friendly and made sure they did their best to make our trip memorable. We were a group of 14 people and trust me they made each of us feel special!

Thidas
11 February 2023 15:46

I stayed at this hotel for three nights. I must thank the staff for their exceptionally friendly and good service. Of all the hotels I have been to in Sri Lanka, this hotel has the friendliest staff and the most efficient service. The food was also good.

dBG
11 February 2023 14:38

Spent an awesome holiday at Galway Heights with my family and I am needless to say that Galway Heights Hotel should be your first choice to stay in Nuwara Eliya. Everything was perfect from the arrival to the departure. Very warm welcome from the staff, clean and elegant rooms. Top notch service and superb food. Food is super tasty and hats off for the chefs. Lot of activities to engage while your are staying there. Excellent and great attitude from the staff. Very friendly and supportive. All of our family enjoyed every minute we spent at Galway Heights. Highly recommended!

Luggage handling was not good. Left everything on the floor on arrival. It would have been better if they use a trolly or a table to keep the luggages. Also we had to move them back to car by ourself on departure.: (Hair dryer was smelly.

Visited few years back

Amila
11 February 2023 10:51

Awe place. The play room has pool table and foosball table. We had absolute fun until late night. The staff is friendly and nice. The buffet was excellent. Sri lanken and english both available. We ate until full and a bit more.
There was a two piece band at the bar and he sang very good contemporary sinhala songs and a few English songs as well.

Toma
08 February 2023 18:05

Beautiful hotel great staff amazing view. Only one thing if u want to eat something u need to order before 1 hour because time of cooking soooo long

r v
06 February 2023 12:51

Excellent service. Staff polite and always ready to help you. We are Vegans and they provided special breakfast

Sn Games
02 February 2023 10:06

Fabulous welcome at entrance with a welcome roasted pumpkin soup. Rooms were very clean and specious. Comfortable King Size bed. Delicious food. Bothe the views are great. Beautiful lush garden. Highly recommended, one of the best places in Nuwara Eliya to stay. Closer to city and other places. We stayed two night for full board basis they offer us an unforgettable time. Fabulous friendly staff, particularly thank you Pradeep and all the rest of the staff for being extra attentive. Could not do enough for us.

Thank You.

Balachandar
12 January 2023 23:56

Nice & well maintained property. Courteous and friendly staff. Need to improve varieties in buffet.

Crazy
13 December 2022 14:56

This hotel located away from Nuwara Eliya is a classic of Lanka! The staff are very decent and friendly! They were very polite in assisting you! I must say that their housekeeping staff were excellent! I would also appreciate the chef and staff here! They serve the most delectable local dishes! If you are one of those like me who like to lead a mundane life, then you must stay here when you visit Sri Lanka! As the hotel is so old, there isn’t any lift and you need to take the staircase! I loved the live entertainment here in the evenings and the evening meal was so good! You enter the well-decorated lobby and they were so clean! My visit here was so unforgettable! Thank you staff for a heartwarming welcome!

Sanka
25 November 2022 17:03

We had an unforgettable stay at Galway Heights. Rooms were super clean. Friendliest staff ever. Best food, We went with an infant we got all the support we need. The staff would practically do anything to make us comfortable. Kudos to Mr. Madushan and team for the hospitality provided to us ️

Sihara
17 November 2022 12:45

Super nice hotel. Rooms were very clean. Bed is comfy and large. Staff is friendly and supportive. Food is delicious. Our kids enjoyed their lounge room. We had a very pleasant stay and will visit again.

Mohamed
06 November 2022 1:25

It was an unforgettable nice stay. Friendly staff with a great hospitality, delicious food and spacious comfortable rooms. My wife and daughter really enjoyed the hotel and the environment. Whenever you need anything, they are there for you at any time.

Add review