Era Beach by Jetwing

On the 3rd night we couldn’t sleep with the child because of the noise, the manager didn’t solve the problem, didn’t make contact

Terribly dirty! Cockroaches in the room, food tasteless! We lived there for 3 days and moved to another hotel. Vacationed with my husband in April 2023. I don't recommend it to anyone.

Terrible terrible terrible villas: dirty, dirty sheets and towels. Food is disgusting. Swimming pool was never clean. 2 member of the hotel literally asked me for the money saying how poor they are. But, big thanks and respect to 2 cleaners / they helped me a lot. And to the manager in reception. They work ok. Nets come to this place for a long stay and with little kids

Beautiful quiet villa. Amazing views and a gorgeous pool. Room was clean and the staff were so lovely. Especially Shantha who made our stay extra special - he was fantastic. Would definitely come back. Our only recommendation is that it should be an adults-only villa as it is a small intimate place and our peace was disrupted when a large group of children came.

Very spacious, beautiful homely place. Staff & service are amazing, helpful. Loved the concept of this place.

Amazing looking colonial hotel.

An architectural masterpiece with great use of space.

Great for pictures at the pool or sunset.

The room is spacious and the room we had had an amazing shower.

The atmosphere is serene, quiet and calm. Perfect for a stay down South.

The staff is friendly and the food tasted great as well with local items such as very fresh fish on the menu.

Point of improvement: Maintenance of the garden should happen more frequently. Found some plastic which should not be there. This however does not refrain me from giving this place 5 stars.

Great place to relax overlooking the ocean.
Rooms and bathrooms are massive and luxurious. Food good too.
The Manager Nalaka represents true Srilankan hospitality. Thank you Nalaka and team for looking after us and accommodating our requests with a broad smile.

I need to add an ammendment to my previous comment.
We complained to the management about the food and the next day they really upped their game and provided much better food and in decent quantities.
So well done for taking the criticism constructivly and making changes. Very good customer service!

Lovely location. Beautiful view and classic architectural beauty in the property. The stay was wonderful especially thanks to the workers there Dilan, Roshan and the chefs and the other staff ensured a very comfortable stay. Although the maintenance was below than expected the staff managed to change that 1st impression with their warm hospitality. Need to specially mention the food there. It was simply delightful. Rooms are spacious and the pool was also well maintained even though it was a lockdown.

A best place to spend your leisure time and to be relaxed. Food was superb Friendly staff Awesome view. ️ Anyway the pool should be cleaned more.

Very bad, poorly coordinated, AC not working properly. Actually after checking, left the place and check in to another hotel

Excellent! Superb view, great customer service, calm and beautiful place to stay with family. Highly recommended. ️

We stayed one night @ the hotel in sea view deluxe room. Very unpleasant stay, service was very slow and we had to asked for everything from the restaurant staff all the time including the water after the meal, found many ants under the pillows when we back to the room after having the dinner from outside, Ac was damn noisy, very limited space to park the vehicles. Extremely not recommend to family or couple stay

Superb hotel, great place, very good staff, they were our friends, they worked very hard.will never forget.really happy to be here again.we will be back.later See you. Thank you.

Manager bragged as this is a 5 star hotel. But it's a hardly 2 star.food is horrible. However the rooms are spacious and location is a work of art. But no 5 star facilities as bragged therefore not worth the half we spent.

Best views of the sea. Very good customer service.
Good food and chill environment for a relaxing weekend

Good friendly service and clean place.lunch and dinner set menu need to be improve its not upto standerd of the hotel.

Great location and great view. Room is spacious and bed is really comfortable.

Even though it's a Five Star hotel, no telephone in the room. TV remote was not working and it was difficult to inform the reception as there was no phone.

Really disappointed with the food. Not worth the money at all. Only two options at the dinner and both fried rice and noodle were full of MSG.

Breakfast was quite good with few local food options.

Again there were only three options for lunch, and they totally messed the order and gave us something that was even not in the menu. We had to wait nearly 1.5 hours to get the food.

Not enough space in the parking area. We had to wait nearly half an hour until others move their vehicles to get out of the premises.

Rooms are not cleaned. We booked the lobby view suit, room with plunge pool and sea view suit. There were ants on the sea view room bed. Room with plunge pool is good. But the AC is too noisy. Service is very poor. It got around 2 hours to provide the food we ordered. They provided water 30mins after we finished the lunch. Its not worth to stay at that price. We suggest to improve the service.

Very nice beautiful location, rooms are very big n cozy, traditional colonial type. Food needs to be improved, but cannot complain due to lack of tourists, they have cut down the rates. Spent one night with family and we all loved it