Abans Welisara Showroom

This is the worst customer service I have received. You have to beg for them to get your device repaired, ah well still they wouldn't care, especially if it's under the warranty period. It's been over 2 months and guess what, we are still waiting. I'd advise any of you to think twice before buying something there!

Bad save i god one goods that same day not working i ried chane that woter pumber thay dont know any my goods 02 moths under repai i am very sand abans welisara manager and staff very bad dont take any goods in abans welisara they are cheating fellows is it my expense pls pls pls ⁰⁰00000000

Worst customer service ever. I bought a cooker hob and once I set up it for the first time one burner switch did not work. When I contact the showroom to replace the cooker hob they said they couldn’t replace it if they are able to repair it. So when I called to the abans service center they said, they don’t have parts to repair it at the moment. But Welisara showroom was keep saying me that abans service center has parts to repair it. Welisara showroom staff was keep saying lie to avoid to replace new cooker.

Very bad coustomer service after 7PM even this show room will open till 9.00PM. Manager's response also unsatisfied. No salesman for apple phones and accessories purchasing.
This is very bad situation in Abans Welisara showroom, Higher management shall take immediate action to rectify these kind of situation.

Service is very poor. I bought 4 Ac machines. Suffered a lot during installation. These guys are not professionals at all.

I was a regular customer since 2012. That was mainly because of the 2 great sales personnel we met namely Ashan and Malinda. But after sales services of Abans is very very poor. We visit large companies expecting better after sales services even when the same product available for lesser price outside. Top management of Abans needs to relook at their after sales services and should have a better mechanism to gather information on customer experiences. They cannot run like in the past when customers have more choices and demands.

Has an okay range of products and electronics. Welcoming staff and atmosphere. Has a nice enviorment with all the products. The only downside is the horrible service. Taking days for product installation, it was mind boggling how long it took.

Its store is a best electric shop. All the branches of abans is not like this the shop worker's are very kind.

Good place to by electronics. They have range of products and also they have installment plans if you looking.

Abans here is one of a biggest with a large Verity of home electronics retailer in town. They offers good discounts for their products and iffers a pretty average after service. They also offers good installment options for Thier Customers. Their main selling brand is LG and it's one of world's biggest brands with good Verity of others brands as well, especially for entertainment side. They too have a good display of Apple products as well if you're in to that soret of stuff.

Large home appliances showroom, there are range of items available at this showroom, very convenient to choose, parking space available, the manager and staff very helpful, Apple products also available like MacBook, iPad and iPhones, computers, laptops and audio video items available, installment plans with 0% interest for most of credit cards.

A showroom with lot of items. Do you need Dresses and other garment items, home appliances, electronic and electrical items, children weather. Almost all the things are there with lots of choices. Parking facilities are available to your satisfaction.

Right now under refurbishment.a vast huge showroom. Very lonely the building does not meant for a show room and not lively.

Special thanks to Achintha Sankalpa, sales executive for the wonderful customer service. Consists of quality and good products.

Provided excellent customer service️
Must say that piumi ishara has been superb in her customer service. She is very easy to go & supportive

I've visited Abans Welisara to look for some sound system and also to buy earbuds and I experienced one of the best service from the staff specially from the Apple executive (Piumi ishara). She guided me through the products specs and helped me with choosing the best suitable item to buy.
I will be visiting this place again and highly recommend it to anyone who needs to get a good product and experience the fantastic customer service.

Great customer service by miss.puimi ishara apple Executive.was so helpful about the product I wanted to buy, it helped me a lot specially the features I dint know about the product I purchased.great pr and product knowledge. It helped me wel to take the right decision. Thank you 1ce again. And wishing you all the very best.

I needed 3 JBL headphones urgently arranged for a gift and it was only available at the Welisara branch. With the current situation, it would have been impossible to travel all the way there from Colombo. However, Piumi Ishara, who is the Apple Executive at the branch proactively supported me to get them sent over to Colombo for an easy pickup. She also handled the entire transaction so well that it all went seamlessly online. Thanks for a hassle free and convenient service!

I've visited Abans Welisara to look for some sound system and also to buy earbuds and I experienced one of the best service from the staff specially from the Apple executive (Piumi ishara). She guided me through the products specs and helped me with choosing the best suitable item to buy.
I will be visiting this place again and highly recommend it to anyone who needs to get a good product and experience the fantastic customer service.

This best eletronics store in the wattala area and best customer service as well keep it up Abans Elite Welisara