Hotel Cassendra

2/10. Rooms are tidy but not so clean, food is average overall. Good view, but it can’t be seen from inside the room. Worst thing was that There’s a tiny ditch at the entrance of the hotel, my mom’s foot got stuck in it and she scraped off skin from half her leg, which obviously ruined our trip.
No discounts whatsoever from the hotel for this inconvenience. We asked for a cushion so my mom could lie down at the back of our car, but didn’t even get that courtesy.
Also my dad got sick after drinking their milk gone bad for breakfast.

Disgusting hotel. Bugs in our room, dried blood in the bathroom. They rented the lobby out for a party that kept me and my wife up late. Would never stay here again.

Breakfast was low quality and ice cold two minutes after it opened. They leave all the containers open despite having no heating source so you can only get edible food if you hang out until a fresh try of something is brought and eat it immediately.

The hotel is very beautiful and the view is wonderful. The rooms are very clean and luxurious. The price is excellent. The staff are very friendly and respectful. Breakfast in Sri Lanka means trying a new type of food.

Torn sheets.
The hotel was completely closed when we returned from the restaurant around 11: 30 p.m.
Forced to enter through the service entrance, which luckily had remained open, then through the kitchen.
Nobody at the reception.
Taped fan.
This is not a 4 star hotel.

The hotel itself could be ok. The room could be ok. I have slept here for the third night now, and it still doesn't look like there is a room service at all. Nobody has even offered to make the bed nor change the fluffy towel. For the price one is paying, this is just not alright.

Staff were friendly and rooms were comfortable, balconies are not private and our lacked seating options though.
Location is good just near the view point and for the town centre it is possible to walk, downhill/uphill depending on direction.

Hotel Cassendra is a really good hotel with a marvellous location. We could highly appreciate their services, food, rooms, facilities and everything. All the staff members were so good and very polite. They offered a superb service, took special care of the two elders accompanied with us. They tried their best to pay individual attention to all the guests as much as possible. Could highly recommend this hotel to anyone who wish to visit Kandy. Wish the hotel and the team all the very best.

We had a very good stay in Cassendra. The room was spacious, comfortable, had AC, and the sheets and towels were very clean. I would recommend the staff to put more emphasis on cleaning the toilet.

The breakfast was very good. Both big, and delicious.

The staff is great, in every aspect.

The location is very nice, and very quiet at night. The view is beautiful. Just be mindful of the fact that if you want to walk to the city center when it's dark, you're not going to have a nice hike.

We really enjoyed our two nights in Kandy at the Hotel Cassendra! First of all the service and the room view was amazing. Then we also really enjoyed the breakfast and dinner. The lady also immediately served me something else when she realized I would prefer an veggie-option - so attentative
) and the veggie breakfast with oatmeal also tasted delicious!

I have stayed at several hotels in kandy. This was on the top of the list of best stays & experiences ever. The staff was the nicest staff I have ever encountered at a hotel. Sorry for the mess which occurred because of my little baby. Thank you so much for your great hospitality ️

The staff was really helpful. We traveled with our little one and the staff prepared special meals to him free of charge. Further they provided a crib at our request.

Nice location with the amazing view and friendly staff and delicious foods we've enjoyed so much,

It's a bit far from the centre and uphill.
The room was not very clean and they didn't even provide soap to wash the hands.
Not worth the price.

Wonderful place for a stay over. Really happy to recommend this place, staffs are good and friendly. If visiting Kandy must stay in this place. Rooms are clean and the view is marvales
my favorite was the good breakfast and the staffs.

Amazing room very big and king size beds. Boiling hot water in the shower and great breakfast. The team in the hotel are professional and super nice ️

If you are looking a hotel in Kandy with beautiful location then here is the place. Hotel Cassendra recomended

Hotel Cassandra is one of the best hotels located in the best location in Kandy. It had a great view from the hills, and the hotel is close to a famous viewpoint in Kandy.

The hotel room and the bathroom were clean. The room was spacious and well-equipped. The room had a safety locker, various types of power sockets etc. The balcony was lovely, where you could relax. The room featured a high-end Samsung TV.

The bathroom had both types of showers and cold/hot water. It's a sustainable property. The bed was super comfortable, which enabled a great night's sleep.

The manager and the owner were amiable, helpful and customer oriented. I recommend this hotel to anyone visiting Kandy for business or leisure.

Beautiful location.great Hotel and Service, I enjoyed Dinner out with my family. Buffet was amazing, really tasty & many choices. Staff was friendly & polite. It's really worth considering their charges. Highly recommended for day and dinner out in Kandy. Many thanks for great service. Wish you all the best! ️

Really good. The manager (actually the owner) is really a nice guy. Helpful and I enjoyed my stay with the best food and especially the room is very nice and clean.

Highly recommended this place if anyone travels to Kandy. Good location is a 7min walk to "Sri Dalada Maligawa" and KCC.

Beautiful Location, Clean rooms, Friendly Staff, Amazing Food All from Cassendra Hotel in Kandy