The Swiss Residence Kandy

The mesmerizing view of the lush greenery and emerald mountain ranges that formed the backdrop for The Swiss Residence took our breath away. The hotel offers a serene getaway sheathed in the pristine beauty of the hill country.

Hidden away from the hubbub of Kandy, The Swiss Residence is a relaxing haven. Upon entering, one is greeted by the breeze sweeping across the endless mountain ranges that encircle the city. The white edifice is a unique fusion, complementing Kandyan and Swiss architectural features. The hotel’s spacious lobby reveals the swimming pool against the scenery of a splendid view over the hills. Just a few steps away is a little open terrace where guests can enjoy a cuppa or simply relax.

With 39 rooms spread across the premises, The Swiss Residence has Superior Rooms and Deluxe Rooms for guests to select from. The 12 Superior Rooms are well furnished with an aura of warmth enhanced by subtle and soothing touches. The bathtubs in each Superior Room are separated by a glass panel adding a charming effect to the rooms. The interconnecting Superior Rooms are perfect for families. The Deluxe Rooms are comfortable and spacious each complete with modern amenities. All the rooms are charismatically designed and offer stunning views.

The stately Edelweiss Restaurant sets the perfect ambience for a scrumptious feast. The in-house chef prepares Sri Lankan, Italian and Continental cuisine, which can be chosen from an A la carte menu. Guests are also welcome to request any type of dish they require, ensuring a home away from home experience.

This rooftop dining room thrills with a fascinating bird’s eye-view of the famed Knuckles mountain range, Dalada Maligawa, Hanthana and the statue of the Buddha at Bahirawakanda Sri Maha Bodhi Viharaya amidst the mountain forestry. This scenic setting also makes this the perfect venue for events such as destination weddings, catering for up to 150 guests.

The Swiss Lobby Bar is ideal to try out flavoursome finger food and great cocktails while playing a game of billiards. The Blackout Club is the place to unwind and chill out to pulsating beats. Every Saturday the club becomes a destination to spin, swing and socialize to music from renowned Sri Lankan and international DJs. The Blackout is open for reservations to host private parties as well.

Exuding opulence and an element of sentimentality, the Grand Ballroom opens its doors for weddings and other functions. Complete with an elaborate crystal drop chandelier, modern lighting systems, panelling and plush carpeting, the 350-guest capacity banquet hall exudes a sensation of grandeur. The mini conference room is ideal for corporate events.

The Swiss Residence offers a memorable getaway amidst the island’s cool climes to explore the many interesting and historic places in Kandy.

Food is good. Rooms are great We had a nice time staying there. But So many delays in getting any service. They have room service menu. But no availability of food. There is a night club but its not open for locals

Really bad experience, I visited on july 2020. On that movement Hotel was on renovating, but before or after booking they didn't inform us. We had to pass three long staircases to entering hotel. And really hateful. First impression really bad.
Room environment little bit ok. But meal! Really disappointed, we stayed 2days. They arranged same menu for 2days. I also requested for changes. But no any option. Belive it, for every diner they gave only rough taste fried rice with chicken slice! They have room service menu. But no aavailability of food.
We used pool only 5mins. Because it was really dirty.
I think management should attend on this matter. If not please close your hotel until renovation finish. @swissresidence.

We had a nice time staying there. The food was worth for the money. We enjoyed the food. The kids enjoyed it too. Friendly staff. Thank You. Would like to visit there again.

Everything is fine. But not the best or the worst. Swimming pool is under construction. So you cannot access swimming pool. Food is good. Rooms are great but don't expect for a minibar, toothbrush, slippers and for an instant coffee.

So many delays in getting any service. Rooms were nice and well appointed and clean. Bell boy/room service attendant Charith was very helpful.

Noisy and the service is not satisfactory. Rooms are clean and well arranged but the view is not beautiful as it claimed.

Amazing hotel! Amazing view. Really helpful and polite staff. One member of staff in particular names Chirat who is the nicest smileyest man. Rooms are big and clean. Breakfast is really nice with alot of variety. Would definitely stay here again. Only one negative from the whole stay is that the hot water in the shower kept turning from hot to cold hot to cold. Other than that was a really enjoyable stay

Big hell near entrance. Can't see it when drive. I was in a accident with my car. But good security people helped me lot. Pls remove that hell

Room, location, climate all very good.
Not at all happy about the set menu and AlCarte menu dishes. HOPELESS.
Never ever go for set menu specially.
Very disappointed.

Excellent facilities and Location. Cozy room (furnitures are new and the interior is modern) with a good view. Good value for money. Overall a great experience.

It's a lovely hotel with rooms that offer magnificent views of the hills surrounding Kandy. However, the service is nothing short of appalling, on the first two nights we stayed there, it took them over an hour to fulfill our room service requests, and on the third night, they took over two hours to provide us with the sandwich and plain rice and curry dish we ordered. We complained several times and all we got was a passive "sorry". This is unacceptable for a hotel that claims to have great service. Stay here if you like the views, but order from Pizza Hut as they'll deliver 4x faster than the hotel's staff. I am utterly disgusted by the service offered and will avoid this place like the plague. I stay at hotels in Kandy 3-4 times each year and this by far is the one that has the worst level of service.

This is a good place for stay. Rooms are good and support staff is very helpful. Many places in kandy u have to bend 45 degrees to climb. So seniors can wait and get in their autos to reach reception.

It was an amazing stay with a fantastic hospitality and wonderful rooms with mind blowing view from room’s Balcony. I would also mention the special gesture of *****Ms. Lakmini (front office), who was very very courteous when I asked for an extension as I was tired. With such kind of staff definitely I would definitely recommend this hotel and also would love to come back whenever I come to Kandy.

There is a pool and the room is spacious.
However there are far too many stairs to climb and the kids were forced to wait until 7 30 pm for dinner although they were hungry and the food buffet was laid out

We visited function hall for my friends wedding. Place is nice and spacious. Location quite and calm. Food is good. Even wash rooms are clean and descent. Nothing to complain. Only issue (Not a complain) is amount of steps to climb if use stairs and steep entrance road, which is common issue we have to expect in up county.

Lovely view in the morning.
Very bad service
Food below average. Dinner is the worst and not fresh (some desert items are almost rotten)
Ticks in the drivers room. Foods to the driver was provided after several reminders

Swiss Residence is an excellent place for how many ever days u wanna stay.
U can come with your clothes only, no need of any other thing, literally. The meals are boufet style and have every type of food you want, you can't resist tasting every dish. Has a swimming pool for cool down, and the staff is too friendly and understanding. A hotel you would not like to leave

Was there for the avurudu this year. Good place and nice views.food was good, the wash-basin, toilet and shower are compartmentalised which was practical higenic and convenient. Staff were friendly and apologetic, didnt have a ramp for the disabled and elderly people to get to the first floor where the lift is, A cot or bed for the below 5 Yr olds would be a good option.

Went for an dinner party. The location is breathtaking but their elevators are very confusing. You need to look some considerable time to find the right place.

They have valet parking though they don’t the meaning. I have to went to the car park under thunder showers while hotel staff doesn’t bothered even to supply an umbrella. Even I have reached their finding my vehicle and taking out it from the park is cumbersome. I don’t know how they have found this hilarious staff.