Araliya Green City
Address | 01 Glenfall Rd, Nuwara Eliya, Sri Lanka |
Phone | +94 522 225 000 |
Website | www.araliyaresorts.com/araliya-green-city |
Categories | Hotel, Resort |
Rating | 3.9 53 reviews |
Nearest branches Araliya Green Hills Hotel — 10 Glenfall Rd, Nuwara Eliya Hoitel Araliya Red — No. 9, 36 Unique View Rd, Nuwara Eliya |
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Similar companies nearby The Train View — Edinburgh Estate road, Nuwara Eliya Thakshila Holiday Bungalow — No 1A Shanthipuara Rd, Nuwara Eliya Rotak Holiday Bungalow — No.B16/1 Sansa Housing Scheme, Nuwara Eliya The Oliphant — Oliphant Bungalow, Nuwara Eliya |
Araliya Green City reviews
53Pretty badly organised.severely understaffed. Hence housekeeping is done by only two guys in one entire wing (as those two told us.) Noway it could be a 5 star hotel! Had a delay of over 2 hours to check in. Their explanation was late checkout of guests! Indoor swimming pool is the dirtiest swimming pool I have seen. And specially do not go during the Sinhalese Tamil new year season (unfortunately its the Nuwaraeliya season too) as they issue Rs10000.00 tickets for a musical show.where anybody can enter including in-house guests.it goes till 1 am.where falling a sleep in a nearby room is a nightmare. They cater anybody for Rs10000.00.sell liquor to them. (saw 250ml small bottles kept for them to buy.looked highly unlikely for star rated hotel) and saw few deadly fights among them and with staff too (on 17.04.2009). But there are positive stuff as well. New hotel. Superb location with easy access to all attractions of the city. Spacious rooms. Well equipped. Nice gym. Though running like crazy-friendly staff. Good food. Nice variety. Great buffet! Feel management is behind quick money at the cost of the comfort of genuine in-house guests! Don't rush to recommend the hotel to anyone till you really stay for couple of times!
Horrible experience we were supposed to check in at 2pm but we got our rooms at 3: 40pm our triple room had only a double bed, we called the reception about 10 times but the bed came at about 9: 45pm the lobby was a mess the restaurant food was good but food was all over the floor.it seems they are not geared to handle house full situations.
We are disappointed we were expecting to have a good holiday but were disappointed on the first day.
We were on our way from Kandy to Horton Plains on Saturday 30th March 2019 and stopped here around 8: 30 am to buy some food for our lunch, but even the breakfast was not ready. In over the phone inquiry beforehand they mentioned food will be available. However ground floor shopping mall had excellent toilet facilities.
All fine. Mini mart, food court, small gift shop, fashion archade are there despite the main hotel. Hotel also very good and food were very good
Waited for our rooms to be ready for over 3 hours. When the rooms were ready no keys were working! Very badly organized.
We only went to the hotel for a buffet breakfast it was very good. A wide selection of foods eggs cooked fresh to order and espresso coffee included. The staff were nice. I thought reasonably priced for the quality of buffet. 2000 rupees per person.
Situated at a Beautiful location of nuwara eliya, this hotel is near the local market 0.5 km and provides all the emenities insise the hotel stratimg from a grocery store cloth store etc.it has a pub n bar n club Inside which didn't play when were there.
This is is a place one must avoid.
Positivity it is clean and nicely set. However it is so badly organized like pig stein. We waited for more than an hour before we got the menu. Another hour for the meal like we were some beggars on the temple gate. Only got the food under protest. This place discriminates people of my color skin. As vegan one has to eat from the same wok where beef is cooked. It does note sell non halal fool.
Very good hospitality rooms are well maintained. Very dedicated staff specialy restaurant staff and special thanks to chef Mr Satish Rana who provide delicious Jain food on request.
1. Beautiful hotel with friendly courteous staff.
2. Comfortable large room but smelly dirty bathroom.
3. Walls were thin and you could hear people in the next room and hallway
4. Small and cold Swimming pool.
Totally not worth for the price we paid.
Poor service waiting more than one hour for checking from 1.50 pm to 3p.m
Informed the hotel we will reaching their by 12 30 pm. Front office confirmed rooms will be ready by that time.
Property is superb and good location food is also very tasty but there is problem lack of staff and system of ordering is also difficult pls update the system because of loosing time of coustmer in food court I would like to specially thank the person who helped me