Canel Park Hotel

The worst hotel I have logged ever. No professional staff and only one boy looking all things here. No reception, no hot water, no electric kettle or water bottles in rooms, no hangers in bathrooms but frogs available
Bathrooms are not clean well. Beds not comfortable and pillows and bed linens are ugly finally water supply also disconnected and they couldn't recover it until we checked out. We were checking out one day before but they tried claim total amount including their service charges and taxes. Until we settled the payment they hold our national identity cards too. And he won't accept their issues and behave very badly.
After that all we happened to book another hotel for one night and shifted for higher rate.
Really disappointed

The hotel is so clean and attractive and very good bed spread is given they attend the customer in a very attractive way the scenery is so good and it is a calm place they attend the customer so fast and is easy to get their words. It accepts credit cards and mobile payments and I am not sure about the wheelchair access and is also low cost. The taste of the food is great. The parking area is also vast it has a natural environment and huge trees the young children enjoy this place.

Good hotel.clean wash room.friendly staff.we have got unclean bed linen.was very unpleasant and uncomfortable

Very poor in services. Very small rooms though they called family size. Air conditioner did not work and had to use the fan. They do not have any Reaturants. They only order food outside and bring for you. No such BBQ. The room service is very poor. Hardly any towels or soap is provided. Website looks amazing but actually half of it is not true.

One of the best hotels you can find around polonnaruwa! Superb location, hotel hospitality! Just wow.