Abans

Best of best. Super friendly and patient service, always give the honest opinion. Knows about their products in an out. Their service is very outstanding and product quality is really high! My personal opinion - can recommend anything if it goes under abans.

Unexpectable and disrespectful customer care in Abans Maharagama. No one comes to show up to look at the items. On boy who works there arguing and giving a number to complain. Very disprestful. Never go to this branch.

Never buy mobile phone from abans. The qualuty and the warranty service is horrible. Really good service inside the showroom but lack the range of the available products.

Since it's Abans Elite, they carry a wide range of electronic items, homeware, a small range of Titan watches and even a small range of Skechers shoes. They also had few sofas in the homeware section.

I love this branch coz they are very helpful, Mr Chinthaka & staff. I have been a customer for the past 9/10 years. Keep up your good work Mr. Chinthaka

Don’t be fooled at the price Abans offers. Their after sales is the worst after sales experience one could imagine.

They do not offer the standard international warranty any device offers to anyone who buys a product from them.

Instead they offer a warranty of their own which denies Sri Lankan consumers the basic international warranty those prestigious international brands offer consumers.

The consumer is conned into making a purchase worth hundreds of thousands to find out that they are stripped off of their basic human right of having consumer protection.

Even medieval Sri Lanka had consumer protection and it is evident in the ‘Badulu Dem inscription’ written in 10th century.

But the Sri Lankan government is failing to protect the fundamental rights of its citizens from the big businesses.

If you have any brains left, you would consider purchasing products from elsewhere with better quality of after sales experience and an actual international warranty.

DON’T BE FOOLED BY THEIR SALES TACTICS!
Use your brains, it’s your hard earned money that you will be wasting if you buy anything from Abans.

Abans might be good at one thing, and that is handling our garbage.

Spacious outlet with the whole range of electronic appliances, adequate parking and friendly service.

DON'T BUY FROM ABANS.
Worst service ever. Bought an iPhone 7 plus. After one year and two months.the battery swelled and stopped working. They told that they don't replace batteries in Sri Lankaa and I should pay Rs. 64,000 for a device replacement. What's purpose of selling iPhones if they can't simply replace the battery which apple claims to have a problem with. So I had to the battery from a 3rd party shop which cost me Rs. 13,000.
After 1month from that, the phone wasn't turning on. I found out that the signal IC is not working. And Abans couldn't replace that also.
I have friends who have similar experiences with Abans. The prices of the devices in Abans are higher than other shops also. I thought that they will provide a good service for the increased cost. BUT NO. Why pay more some 3rd class service. DON'T BUY FROM ABANS.

Very very Bad customer service. Really. I'll not give 5 stars.to day we went to buy a laptop. So we asked about payment.they don't know how to talk to customers (they talk to us like they don't care). Very disappointed. I'll not going again to this showroom.and I'll tell everyone about this.

Been here many time to purchase electronic goods. Best to see is what card offers are available, and then visit, as then you do get some decent discounts or payment schemes.

They are the Authorized Dealers for LG

Products are "OK". But when I gave them a cooker for repair during the 6 month warranty, they took 2 month to repair it. Once the thing came to my hands, I didn't have any warranty to claim if it broke again.

Agents showroom nice display, large variety of products available, open till late in the night and week ends.

You can buy a vast varity of electronics with seasonal and special discounts. Very friendly sales team is there to help you. Parking space is also available.

Good electricle items. Make sure check the items before you buy to make sure it doesnt have any failiers. Specially laptops. Recommended but always check items before you buy.

Almost all kinds of household items are available, in various brands. Friendly staff. No enough parking space.