Asiri Surgical Hospital

Avoid this hospital
This used to be good
I came with my mom for an emergency, due to a hand fracture, the emergency treatment unit said there's nothing they can do other than taking an x ray, and made us wait 3 hours without any treatment till a consultation doctor to arrive for appointment even through we went for an accident treatment, employees have no clue what to do even the nurse, they show signs of they don't want to work, the hospital is pretty much like the pettha bus stand full of dust and all, do think this place had any clean up done in years, hospital air filters, highly doubt they would do any filtering, more like incubators of dust

Not worthy. They are just nicely taking all your money by introducing packages for Angiogram. On top of that staff is also not managing the duties properly.
Not recommending to anyone!

Worst customer service ever had. Spend more than an hour until doctor comes to the hospital. And no one care about patient's waiting time. First time visit. Not recommended at all.

Extremely poor service overall. The inward patient care has come down drastically. So many mishaps and inconveniences during the hospitalization. Doctors were friendly and supportive about the clinical condition, but the sister, and some of the nurses, absolutely no clue about what’s happening. And sisters, atleast they claim to be, are very rude- ward 08, specifically. Lunch was not delivered until 4pm, and when inquired, they were not even sorry, instead, they just sent a sandwich an hour later.
Was told the dischage would be ready in 1 and half hours, instead it took 5 hours, just to prepare the bill. Waste of money and time.
Would not recommend at all.

The place is overcrowded and total mess specially in weekends. There's no one to guide or answer your questions. They just merely send you here and there. What is the use of having 30k package if they can't just do simple things right. This is the 3rd time I'm being here and will never go again. Worst experience in private hospital.

Worst experience ever at Asiri Surgical. They don't have facility to mail medical test results within the same day. In competent staff mess up everything.

Poor customer service and the staff needs to realize that this is not a government hospital where you can treat patients like trash. Who ever is responsible in that department is definitely needs to be fired! Channeling and admitting myself or any of my family members here is definitely out of the question! Durdens far better than this, only thing convenient here is the parking

Not recommended for patients who needs critical care. On a person who has a serious infection and high blood sugar they were playing around. Dr. D. Anuja Somaratne was unable to diagnose the issues and do the needful on time. When Dr Anuja Somaratne gave up we had to get the patient transferred to national hospital and then national hospital promptly responded and completed the surgery within 12 hours. Going to Asiri surgical is dagerous.

Worst customer service by the ward nurses, they purposely delayed discharge process for some reason, had to wait more than 5 hrs to get the final bill even after completing all treatments and testing. Nurses say the delay is from the billing room side, but when I call the billing room they were not informed of the discharge by the ward. It was the ward nurses of 12th floor of Asiri Surgical showed this disgusting behaviour.

Worst hospital ever, my mothernever complained, cuz she was a patient, heart patients, but they give us hopes, saying, have faith in our surgery, she will be more active after surgery, and they killed my innocent mother, killed meaning, the surgery was a he'll of a failure, 8 lost my mother, for their fake hopes and promises saying success rate of this open heart surgery is 85%, for 78 old my precious mother, she was a teacher and a teachers educator forv45 years, she only did good deeds, why her, I lost my mother, thanks for unprofessional team of doctors, who s buying, attention life n gambling with our hard earned money,
It's a trap, don't be a victim

Wellness center. ZeRO Star. Overcrowded and underserved. Pathetic and not recommended. Happened to get their service as this is the only recommended Visa medical center in Sri Lanka. Nothing is organized. No system at all. I am complaining to the relevant immigration authorities if possible. One star because we can’t rate zero. Simply Don’t go there.

I made an appointment to see Dr. Ashoka Kamaladasa at Asiri Surgical Hospital on 26 september 2022, but it was postponed to October 31 due to the doctor's illness. Although I waited to see the doctor for a month, my name was not included in the patient list due to a mistake by the staff of Asiri Surgical Hospital. When I made a phone call and asked, they answered very unpleasantly, concealing mistake of the staff.

NOTICE TO PUBLIC,

Asiri Surgical Hospital of Naharenpita is a systematic killing grounds of innocent helpless patients.

My wife is the latest victim, she died due to Professional Medical Malpractice & Professional Corruption at its Best at Asiri Surgical Hospital.

The cashier service is terrible. No value or respect for customers’ time. Always double check your bills.

I couldn't get an antigen test here probably just because I'm white and they wanted to sell me way more expensive pcr test.

I am a foreigner and travelling out of Srilanka. Wanted to make a simple appointment for a Covid PCR test. No one answers their phones. How does this organization serve the people, make money and stay in business? Why isnt the government enforcing rules and force these type of institution to improve.

We are now at Asiri surgical hospital Colombo 05 appointment to meet dr.wariyapola still at hospital more than an hour.
Why we had an early appointment coz to minimize of risk of COVID 19, sitting morn an hour apart from schedule time is make us risk of COVID due to visitors contacts.
And other thing is I don't know why people gather everywhere with no distance as per health and safety measures.
Why management cannot looking to this matter.location area room no 202 check cctv of hospital.

Went with a critical patient, but the doctor and the nurse wouldn't let the guardian in with the patient. The patient was old and the state was critical and hence we really wanted one of the family members to stay with the patient to understand the treatment as well as the diagnosis. However the nurse slammed the door closed right in front to the guardian's face locking them out.

Cases like this should dealt with more sense and care. Highly disappointed by the hospital and the staff. The hospital doesn't even have a customer care unit to handle these complaints. Which means they have no desire to serve the customers better.

Truly awful experience.

One of the worst hospitals in Sri Lanka, Horrible service offered by nursing staff. Ms. Chavindya Perera - junior nurse only provided excellent survive throughout the 26th December night out of all the nurses in the cardiac unit. Please send my gratitude to her.

One of the worst customer service, harrasing patients and even staff not tained to speck with patients (බල්ලොන්ට වගෙ කතා කරන්න)
Dont spend your valuble money and go to this hell, government hospital service million times better than this stupid place
Specially guys who travel abroad dont do your PCR test from this place,