Jetwing St. Andrews

The hotel is in desperate need of remodeling, and our guests were kept awake all night by a family of rats eating wood or whatever. The rooms are tiny for the price, and the food is average.

The gardens were kept in good shape, but the rest of the facilities needed to be updated. We stayed in a Suite Room and discovered that the minibar was completely empty. Shocking!

This was my second stay at St.andrews.again it was an amaizing experience. From the welcome till the time of good bye everything was fabulous. The food made by the magical hands of the kitchen staff is out of this world. Hats off to the chef and his staff. Not only the taste, but just looking at the beauty of the dishes makes u go crazy.
It was our anniversary and they even got me a wonderful cake and made the stay special with a free upgrade.
All staff if very friendly and very professional. Amaizing rooms very clean and neat.
One thing I wish they had was a temperature controlled/ Heated pool.
Once again, thanks for all the effort made to give us the greatest time at St.andrews.
Thanks

St. Andrew’s hotel has a special relationship with me. Because we stayed there 14 years before for our honeymoon. As a family again we stayed there on January 2022. A bungalow turned hotel had many renovations since then. The room 302 is the greatest accommodation we found during our entire stay for 5 days in Nuwara Eliya. The specialty is that room had an attic for our kids and they loved it. Everything is great. Only minus thing is their buffet is lack of variety. But food is tasty, specially their milkshakes.

Old British Colonial building with the same old world charm. Has a cozy fire place with pool table. Spent the New Year Eve and had a fantastic holiday there. Weather was cold and service was good… highly recommend the evening high tea at the garden

Food was excellent, hotel needs a bit of love and attention to the rooms. Front gardens stunning and service very good

Customer service was excellent from doorstep onwards. They were really kind and friendly.
Specially the food was marvelous from starters to deserts. Each plate was served with creativity and innovatively. They used lots of fresh flowers to get the natural colours which is edible. The Chef has given a innovative dish to a Japanese cuisine as a starter. Highly recommended.

One of the best places to stay in Nuweraeliya.
Located within the town area.
Beautiful architecture with a well maintained garden.
Perfect place to spend a relaxing holiday.

I was just there last day (1th of April). Well, the first impression was that the location was really inviting. The surroundings were exquisite and the garden was well maintained. The food was divine and the rooms were really clean and tidy. And the lighting was greatly done. I personally enjoyed the fireplace. Most of all the staff were super nice and polite.

Hope you keep up the great work:)

Actually this hotel is one of the best hotels I’ve visited. Love everything about them. Food is soooo good. Even the furor mee service was so good. There’s nothing to complain. Beautiful hotel with beautiful views and gardens. Even they arranged us a candle light dinner for our anniversary. So satisfied.

Wonderful experience. Freindly staff and we enjoyed every bit of it. Amazing hotel with nice surrounding

Stayed 2 nights at their suite room. All our stay was very cozy. Specialy the service of the staff is outstanding. They arranged us a special bed decoration and a cake as we were on our honeymoon. All the meals were served in buffets (probably due to a long week end) specialy the dinner buffet had a huge variety and live music. Garden was nicely maintained. Overrall it was a very pleasent stay.

Loved the experience here. Nice place & better service. Not as luxurious & new as Jetwing Kandy Gallery as the hotel is bit older but, it had it's own elegant taste & experience. Nice blend in the tea that provided.

The hotel is in a colonial style building which is more than 100 years old. The location is very close to the town. Rooms have been renovated and the most of the in room facilities of a modern hotel were there. The landscape was really nice with a lot of flowers. The hotel does not have a gym, spa or a pool which other hotels in the area have. Staff was very friendly and helpful. The biggest downside of the hotel was meals. Though they had a buffet, it was very much limited in selection and when they serve you they are not being very generous which is not the case in similarly priced hotels in this area. In the pot COVID time this is understandable that they are recovering from the losses incurred, But still they should amp up their kitchen department if they want to stay head to head with other new hotels.
So if you visit Nuwara Eliya best time is March or April that is if one wants to see the true beauty of Nuwara Eliya.

We stayed over two nights during a weekend in May, 2017. We had early reservation and was longing for a comfortable and cossy stay in the heart of the little England. At the very beginning the scenery of the hotel was enchanting. Had a worm welcome from the friendly staff with a warm, delicious and filling soup. For baby friendly purposes with staff advice we reserved a superior room. The room was spacious, clean and beautifully arranged. Equipped with a modern heartier and other appliances. However, we thought it would be much better if the TV was hung on the wall instead kept on a table, and have a larger dressing table.

Restaurant staff was very friendly, efficient and courteous. Have to mention Ananda who was very helpful with the baby. Food was delicious with variation from Sri Lankan to Indian to continental.

Hotel is located in the city of Nuwara Eliya, therefor lake Gregory, gold court and other tourist attractions were easily accessible.

Overall this hotel can be highly recommended for a comfortable stay with happy memories.

Great food despite the COVID restrictions. However, the furniture is bit too old and I thought the bathroom lighting is not adequate, rather dark. Room with the attic is wonderful for kids and the place has a long history too.

This place situated in the heart of Nuwara Eliya city, but separated from the busy environment. It's a huge mansion built in English Colonial era and still maintaining its majesty. Rooms are very comfortable with good facilities and the staff also very warm dedicated to their service. One of best Jetwing's hotel. Must visit place

MONEY Not worth for service provided. Poor service by some staff. The shampoo bottle not labelled as non complimentary. The staff accuse me for taking 4 bottles instead only 1 bottle placed there. Im quite embarrassed with their treatment. I never encountered this in any other hotel but this the first time. I will not recommend your hotel and will not book your hotel again.

Had the best time! They gave us the best service and upgraded the room for free, just because it was available. Great food

The location is great. Feels like one has gone back in time to the colonial era not only because of the way they've preserved the building but also because they have lot of information and displays about the history of the hotel itself. The hotel has a beautiful fire place. Absolutely loved the food especially the homemade strawberry jam. The only reason it gets one star less is that we requested for double sharing and they gave us twin beds and also because of the problems that come with having old buildings. It has a beautiful garden as well. Also it is situated in the heart of Nuwara eliya

We went for high tea and it was quite nice. The Grand hotel was a little bit fancier food and more tea selection, but also cost more.